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Assertiveness for Life and Work

Events > Assertiveness for Life and Work


Date: 18/03/2020

Time: 10:00 - 14:00

Price (Voluntary Sector/Social Enterprise): £0.00

Price (Statutory/Business): £0.00

Venue: Waterlooville Community Centre

Please note this is a three-day course and you will need to attend: Wednesdays 18th, 25th March and 1st April

Assertiveness for life and work is not just about saying no, it might be to be able to ask for help at work when you are not sure, or it could be dealing with customers that are not happy, or it could be looking more confident in yourself.
Course Aims: Improve your assertiveness for life and work
Course Objectives:
* Demonstrate effective communication and interpersonal skills
* List different styles of communication and behaviours
* Identify how effective communication impacts on customer service and working relationships
* Identify what assertiveness means and find ways to improve your assertiveness with confidence


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