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Policy and Procedure

To ensure legal compliance and best practice clear Policies and Procedures should be adopted by all community organisations and be readily available to staff and volunteers.

Please see a comprehensive range of sample Policies and Procedures templates which you can customise for your own organisation.

1. Adverse Weather Policy

2. Career Break Policy

3. Communications Policy

4. Complaints Policy & Procedure

5. Confidentiality Policy

6. Data Protection Policy and Information

Sample Data Protection Policy:

Download the sample policy


The following factsheet for Committee and staff members of charities was produced to help organisations to understand their legal duties under the new GDPR legislation:

Download the factsheet


NAVCA (National Association for Voluntary and Community Action) have produced the following overview of the new GDPR regulations the paper is designed to give an overview of what GDPR is, what you can do to prepare for and comply with it:

Download the NAVCA Overview


Not clear of your Lawful basis for processing personal data under the GDPR.  This interactive guidance tool from the ICO is here to help:

Find the guidance tool here


7. Data Retention and Disposal Policy

8. Dignity at Work Policy

9. Disciplinary Procedure

10. Driving on Organisation Business

11. Equality and Diversity Policy

12. Grievance Procedure

13. Health and Safety Policy Statement

14. ICT Policy

15. JAR Appraisal Procedure

16. Lone Working Policy and Procedure

17. Making a Protected Disclosure (Whistleblowing) Policy

18. No Smoking Policy

19. Political or Religious Activities Policy

20. Performance and Capability Policy

21. Property Policy

22. Receiving Gifts and Anti-bribery Policy

23. Recruitment Policy

24. Redundancy Policy

25. Rights of Search Policy

26. Safeguarding Policy

27. Social Media Policy

28. Standards of Dress Policy

29. Stress Policy

30. Telephony

31. Training and Development Policy

32. Wastage, Recycling Policy


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