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Our Community Development Team provides specialist information and support to local community groups, social enterprises and charities. Our expertise allows us to provide critical support to our Members when they need it most. Helpfully we’ve created a Library of useful toolkits and links that provide easy to navigate information and guidance across a broad range of issues facing organisations like yours. Can’t find what you need? Our Community Development Team provides tailored support to groups on a case-by-case basis. If you need to speak with a member of our team, please don’t hesitate to get in touch by emailing support@cfirst.org.uk or call 0300 500 8085.

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Digital Technology, Communications & Data

Managing information technology and protecting data. Marketing, publicity, communications and campaigns.

Title Description
AbilityNet Free webinars on a range of topics of relevance to disabled people, their colleagues, families, friends, and those who support them. Visit website
Alidade Alidade is an online tool designed to help users to choose technology tools including: internet-based software such as websites and mobile applications, online platforms such as Facebook or Twitter, tools that use messaging apps, SMS and USSD, hardware such as GPS devices and tablets, finished (“off-the-shelf”) products, custom-built for a particular project. Visit website
Charity Digital - The Best Free Marketing Templates for Charities Charity Digital - The Best Free Marketing Templates for Charities Visit website
Charity Digital Code of Practice Code of practice for charities re digital - separate versions for small and large organisations. Visit website
Charity Digital Toolkit A guide and a marketplace to help you search and compare training providers and consultants. Includes links to free digital training. Visit website
Charity Digital Toolkit - Training Free digital training links Visit website
Charity Finance Group - GDPR Guide Cyber Essentials helps you to guard against the most common cyber threats and demonstrate your commitment to cyber security Visit website
Choosing a Data Management System for Your Organisation: A Frontline Perspective Excellent overview with practical advice. Visit website
DigiSafe Digisafe - digital safeguarding guide Visit website
How does GDPR work for small charities? Counting Up have produced a helpful guide on GDPR for small Charites Visit website
ICO Information Commissioner's Office Visit website
Media Trust - Digital Marketing Strategy Template Digital Marketing Strategy Template Visit website
Media Trust - Welcome to the Resource Hub Free guides, toolkits etc. Visit website
NCVO - GDPR NCVO - GDPR information Visit website
NCVO Knowhow - Social Media NCVO Knowhow: Social Media Visit website
Nonprofit Tech for Good Useful, easy-to-understand news and resources related to digital marketing and fundraising Visit website
Office of the Scottish Charity Regulator - Ready, Set, Go! - Social Media Fundamentals Guide Ready, Set, Go! - Social Media Fundamentals Guide from the Scottish Charity Regulator Visit website
Office of the Scottish Charity Regulator - Ready, Set, Go! - Social Media Fundamentals Guide Ready, Set, Go! - Social Media Fundamentals Guide Visit website
Template Social Media Policy A template Social Media Policy that may be adapted for small organisations Download
The Charity Social Media Toolkit Comprehensive guide to social media Visit website

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