Pompey Link
Funded by Portsmouth City Council and operated by Community First, we are pleased to launch this new service for 2025 as a pilot project for a 10-month period, with funding from the Portsmouth Bus Service Improvement Plan.
Pompey Link connects Paulsgrove and Port Solent and is your link for easy travel. The service is an alternative transport option for people living, working and visiting in these areas.
Or call 0333 015 1271 to book
Pompey Link is being funded by Portsmouth City Council as a pilot project for a 10-month period, with funding from the Portsmouth Bus Service Improvement Plan.
How it works
Pompey Link is an on-demand and pre-bookable local minibus service. It links Paulsgrove and Port Solent, an area of the city which is not currently served by any other bus connections.
We stop at bus stops in Paulsgrove and Port Solent. You can also travel between Port Solent, Queen Alexandra Hospital, and Cosham Interchange, where you can connect to other bus and rail services. Book a journey and our minibus will pick you up and drop you off at your closest bus stop.
PompeyLink is available from Monday to Saturday, 9am to 7pm (excluding bank holidays). Journeys are on a first-come, first-served basis.
Pompey Link is a shared service, so the bus might pick up and drop off other passengers who are travelling in the same direction as you.
Bookings are made using the Book a Journey app, or by calling our bus operator, Community First. To use the service, you will first need to register – see the ‘booking a journey’ section below for more information.
Where can you travel to?
Pompey Link operates to and from Paulsgrove and Port Solent, providing transport links to areas which are not currently served by other bus services.
From Paulsgrove (blue zone) – passengers in Paulsgrove can travel from bus stops in Paulsgrove to and from the bus stop at Port Solent.
From Port Solent (yellow zone) – passengers in Port Solent can travel to and from bus stops in Paulsgrove. From Port Solent, you can also travel to the bus stops at Cosham interchange, Queen Alexandra Hospital and North Harbour.
Who can use the service?
Pompey Link is open to everyone. To make a booking, you must be aged 10 or over.
Up to two children under 10 years of age can travel free of charge with a fare paying passenger. Children between 10 and 19 years old can travel unaccompanied by an adult, and are permitted to travel with up to two children under 10 years of age.
Whilst pushchairs and prams can be accommodated, children must transfer into a seat so parents or carers must provide appropriate car seats for babies or very young children.
Group bookings are available for up to four people.
When you can travel
PompeyLink is available from Monday to Saturday, 9am to 7pm (excluding bank holidays).
You can book a journey on-demand or up to four days in advance.
Pricing
The prices listed below are single fare prices, per person, from June 2025.
You can pay for a journey online when you book via the Book a Journey app, or pay the driver when you board the bus.
Payments can be made using cash or contactless methods.
Up to two children under 10 years of age can travel free of charge with a fare paying passenger. Children travelling for free must be pre-booked – a discount code will be available on the Book a Journey app.
Holders of concessionary bus passes (older persons bus pass, disabled persons bus pass, and companion bus pass) can travel for free.
| Adult | Children (under 10) | Children (age 10+) | Concessionary bus passes | |
| Journeys from Paulsgrove to and from Port Solent | £2 | Free – children travelling for free must be pre-booked | £1 | Free |
| Journeys from Port Solent to stops along the Southampton Road | £1 | Free – children travelling for free must be pre-booked | 50p | Free |
| Journeys from Port Solent to QA Hospital or Cosham Interchange | £2.50 | Free – children travelling for free must be pre-booked | £1.25 | Free |
Booking a journey
Book a trip using the Book a Journey app, through the Book a Journey online portal, or by calling Community First on 0333 015 1271.
Phone lines are open 8am to 4pm, Monday to Friday. You can also check the best bus stops for your journey with call centre staff.
Journeys are on a first-come, first-served basis – please bear this in mind when booking.
Book a trip with the Book a Journey app
- Download the Book a Journey app from the Apple store (iPhone users) or Google Play store (Android users)
- Create an account
- Choose your territory – this will be shown in the app as ‘Pompey Link’
- Use the ‘where are you going?’ bar to type in your destination, or choose a bus stop from the map. The app can also use your current location to suggest a bus stop.
- The app will show you the earliest departure and latest arrival times, as well as the ticket price
- When you have made a booking, you will be shown live updates on where your bus is and when it will arrive
- Pay on board using cash or contactless card payment
If you need to cancel or make changes to your journey, you can do this easily in the Book a Journey app or by calling Community First. Journeys can be cancelled or changed up to 10 minutes before departure.
Journeys are booked individually, so if you would like to make a return journey, you will need to book this as a separate trip.
Accessibility
Our service is wheelchair accessible, accommodating both manual and electric wheelchairs. Our drivers can fold and safely stow your wheelchair.
Guide dogs and service dogs are welcome on board.
Contact
Minibuses are operated by Community First. For any service-related queries, including lost property, call 0333 015 1271.