Training

776 Level 2 Award in First Aid for Mental Health (Online course)

Date: 07/06/2022

Time: 09:30 - 16:30

Mental Health First Aid won’t teach you to be a therapist, but it will teach you to listen, reassure and respond, even in a crisis – and potentially stop a crisis from happening.
In this Online Level 2 Mental Health First Aid course you’ll learn how to:
• Recognise the warning signs of mental ill-health
• Develop the skills and confidence to approach and support someone while keeping yourself safe
• Gain skills and knowledge to empower people to access the support they need for recovery or successful management of their symptoms
• Process create a more mentally supportive workplace
• Gain an understanding of how to support positive wellbeing and tackle stigma in the world around you.
Content
• Factors affecting mental health and the impact of poor mental health on individuals
• Stress – signs and symptoms, factors which increase the risk of stress, it’s impact and how it can be managed
• Starting the conversation about mental health and providing safe advice
• Ways to improve mental health and wellbeing, and signposting to professional services
• Potential impact of drug and alcohol misuse on mental health
• Creating a first aid action plan for mental health
This course in a one day online course delivered over Zoom

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849 Safeguarding Awareness (Online)

Date: 07/06/2022

Time: 09:30 - 12:30

You need to recognise safeguarding concerns relevant to your role and know the procedure for reporting safeguarding issues. You have a responsibility to be aware of safeguarding practices and know clearly what to do if you feel there is a cause for concern.

In this session : You will have an awareness of who might be a vulnerable adult or identify where a child could be at risk; what constitutes maltreatment; how to protect themself from creating a safeguarding concern and what they should do if they suspect maltreatment of a vulnerable adult or a child.

After this course you will be able to:
• Recognise your responsibilities to Safeguard vulnerable adults and children
• Discuss how to Safeguard vulnerable adults and children
• Recognise your responsibilities to report a concern
• Recognising when to report issues and to whom
• Reporting procedure and the subsequent process

Delivered online via Zoom: You will join a small group online to explore the issues identified above, in a supported and informal environment.

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805 De-escalation (Online)

Date: 08/06/2022

Time: 09:30 - 15:30

Perfect for: Frontline staff working with clients who present challenging and aggressive behaviour.

By the end of the course you will:

* Recognise the signs of signals that can precede challenging behaviour and aggression
* Identify tools and actions to prevent a crisis situation evolving
* Develop self-awareness around personal responses to challenge and aggression
* Discuss strategies to prevent a person from harming themselves or others
* Identify strategies to take a supportive stance
* Demonstrate how to hold a de-escalating conversation

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813 Measuring the Impact of your projects (Online)

Date: 08/06/2022

Time: 10:00 - 12:00

Measuring the impact of your work is important for a variety of reasons. Evidencing the effectiveness of your services, projects and programmes is crucial to secure continued and new funding. A track record of success can also help good ideas spread, allowing the positive change to reach more communities and improve more lives.

Equally important is identifying projects and services that are not doing well, so that they can be changed and improved - ensuring that the resources committed to them have the impact which was intended. While each project and each organisation are different, there are proven strategies and tools that can be used to analyse and improve the impact of your projects on individuals and groups, including family groups.
In this online training session, you will learn about simple and easy ways of measuring the impact of your projects and services. This will contribute to their effective management and monitoring. The data collected will also be extremely useful for your fundraising activities and grant applications.
In this online session you will cover the following key elements:
 What do we mean by impact?
 Why it is important to show impact?
 How to measure the changes you want to see.
 The 4 steps you can work through (planning; collecting your data; analysing and using it)
 Using the Change Radar Tool to measure the impact of your projects and services on individuals and groups (including family groups).

All attendees of this training will receive a FREE copy of the Change Radar Tool for use in their projects.
This online training will be delivered by Zoryna O'Donnell, MBA, MSc, FInstLM. Zoryna has extensive experience leading innovation and transformation in public, voluntary and private sector organisations in different countries. She has successfully managed a variety of projects - from local to national and international, and secured over £1m funding for the projects and programmes which she managed.

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836 Adjusting to Employment (Free, Funded, Face to Face)

Date: 08/06/2022

Time: 09:30 - 12:30

This four day course is on Wednesday 8th, 15th, 22nd and 29th June
This free course is aimed at anyone looking for work whom live in Hampshire This is the essential workshop for job seekers to learn what you need to know to be successful in finding and securing the right job

This course will be a relaxed, friendly environment to cover topic like:
• Preparing for return to the workplace - what do you need to think about and where can you
find information
• Career goals - things to consider: money, career, stepping stone, volunteering
• Benefits - research online (Turn2Us Benefits Calculator), back to work calculation, prepare
for a short period without income (getting to pay day, impact on benefits).
• Get rent and council tax up to date
• Travel - methods of transport, bus/train timetables, routes, lunch, clothing costs (uniform)
• Skills - how to build skills (job spec), CV folder with certificates, volunteering experience,
college courses
• Lunch - cost, preparing
• Working with others, when to ask for help
• Childcare - nursery, grandparents, after school clubs, holiday provision; DBS checks,
declaring spent/unspent convictions

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866 Being Confident for Work (Free Funded Online)

Date: 08/06/2022

Time: 13:00 - 16:00

This is a four day course on 8th, 15th, 22nd and 29th June (required to attend all four days)
This course in an online course delivered via Zoom
This free course is aimed at anyone looking for work whom live in Hampshire This is the essential workshop for job seekers to learn what you need to know to be successful in finding and securing the right job

Do you want to be more confident in interviews and at work? Would you like to learn some strategies you can use to keep building your confidence? Join our 4 week online course and learn how you can build confidence at work.

In this 4 week course you will learn:

• Top reasons for lack of confidence and how to over come them.
• How to build confidence at work.
• Strategies for confidence at interviews
• How to create a plan that will help you continue to build your confidence.

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782 Level 3 Supervising Mental Health First Aid in the Workplace (Online)

Date: 09/06/2022

Time: 09:30 - 16:30

Thursday 9th and 16th June (attend both days)

This course is run over 2-days, to gain your Level 3 qualification, you must attend both days

Mental Health First Aid won’t teach you to be a therapist, but it will teach you to listen, reassure and respond, even in a crisis – and potentially stop a crisis from happening.

This two-day course qualifies you as a Mental Health First Aider at Work, giving you
· An in-depth understanding of mental health and the factors that can affect the wellbeing
· Practical skills to spot the triggers and signs of mental health issues
· Confidence to step in, reassure and support a person in distress
· Enhanced interpersonal skills such as non-judgemental listening
· Knowledge to help someone recover their health by guiding them to further support - whether that’s self-help resources, through their employer, the NHS, or a mix

There will be additional work set for you to do between the two classes, please ensure that you have the time to do this to achieve the qualification. It is suggested that you should do around 3 – 4 hours of work to prepare for session 2.

Learning Outcomes, by the end of this course you will be able to

1. Explain role of The Mental Health First Aider
2. Show increased awareness of how to talk to someone experiencing a mental health crisis
3. Identify someone suffering with stress problems
4. Explain the impact of substance misuse on mental health
5. List 3 or more features of positive mental health cultures in the workplace
6. List 3 or more mental health conditions and give suggested support or therapy options

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835 Train the Trainer (Free Funded Online)

Date: 09/06/2022

Time: 09:30 - 12:00

This is a five week online course: Thursday 9th, 16th, 23rd, 30th June and 7th July

Are you a trainer who would like to add online training to your skills set? Are you considering a career as a trainer?
If this sounds like you then this course is the right one for you

This course provides the knowledge and skills to design and deliver a venue or online training course to support you into being self employed or working in an educational environment and giving you new skills to deliver your interest/hobby, or as a refresher to engage into the workforce again.

Course Objectives:

1. Understanding your learners and setting training goals.
2. Assessing training needs
3. Planning sessions that engage your learners and accommodate their learning styles.
4. Create interactive, engaging training material and develop IT tools and knowledge.
5. Managing challenging learners and difficult topics.
6. Goal assessment tools for learners and organisations.

Who would benefit:

Whether you are a complete beginner or want to brush up on your training skills this course will help you build skills and confidence. Helping learners to get back into work with these skills post Covid. Opportunities to building skills and confidence and leading to the start of a new career path/updating old skills.

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867 Developing Confidence for Successful Interviews (free funded online)

Date: 09/06/2022

Time: 10:00 - 13:00

Delivery dates: Thursday's - 9th, 16th, 23rd and 30th June (required to attend all four dates)
This free course is aimed at anyone looking for work whom live in Hampshire This is the essential workshop for job seekers to learn what you need to know to be successful in finding and securing the right job

Projecting confidence in a job interview can be just as important as showing evidence of your skills and demonstrating your unique qualifications. It is important to understand how to communicate confidence and professionalism as this can improve your performance as well as calm your nerves. This course will help you to create a positive mindset, believing in yourself, communicating effectively and overcoming nerves with proven interview tips and techniques, focusing on planning and preparing yourself in advance to overcome challenges will boost your confidence.

Learning outcomes:
• Explore ways of planning and preparing yourself prior to the interview
• Discuss strategies for overcoming nerves
• Identify methods of developing confidence and improving interview performance
• Discuss ways of responding positively and appropriately to interview questions
• Practice strategies for communicating effectively during interviews

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704 Emergency First Aid at Work (Fareham)

Date: 14/06/2022

Time: 09:30 - 16:30

This course is intended for workplaces where the appointed person will be able to take charge in the event of an illness or accident.
At the end of the course attendees will have demonstrated competence in basic life support skills and increased their awareness in managing a first aid incident in the workplace.

A certificate will be issued which will be valid for 3 years.
No prior knowledge is necessary.

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868 The advantage of a Positive Mindset and how to achieve one (free funded online)

Date: 14/06/2022

Time: 13:00 - 16:00

14th, 15th, 21st and 22nd June (required to attend all 4 days)
This course is a free online course delivered via Zoom
This free course is aimed at anyone looking for work whom live in Hampshire This is the essential workshop for job seekers to learn what you need to know to be successful in finding and securing the right job

Do you wish you had a more positive mindset to help you achieve the thing you want to do in life and work.
You need to start with setting boundaries, recognise your value and understanding the triggers that don’t make you feel good about yourself. Learn to start being more positive about yourself and about your life a little step at a time.
Objectives of this course:
• Identify the signs of the healthy versus the unhealthy work/life balance
• Identify the bad habits and consider why we accept these
• Build skills and understand your value.
• Manage emotions, understand them and learn to live by them.
• Understand why positive thoughts are so important

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843 Volunteer Management And Retention Post Pandemic (free, funded, Online)

Date: 15/06/2022

Time: 09:30 - 15:30

This two day course is on 15th and 22nd June (required to attend both days)

This is delivered online using Zoom
Course Fee: This course is being offered free with the funding we receive (to person's whose home address is in Hampshire only), however, please be aware that if you fail to attend we will charge £50 as we are unable to subsidise your place once booked.
Cancellations fees are only waived if a place is cancelled 2 weeks before the course runs, for whatever the reason of your cancellation.

This course is aimed at helping those working with volunteers during the covid 19 pandemic, reflecting on the current challenges and opportunities faced and how to support and meet volunteer needs as we move towards recovery.

We will focus on:
• Bringing back volunteers
• Sustaining the involvement of volunteers
• Managing and motivating volunteers.

Learning Outcomes:
• Identify ways of motivating volunteers
• Recognise ways to provide ongoing support and demonstrate commitment
• Determine ways of managing performance
• Establish how to handle difficult situations with volunteers
• Identify ways to support returning volunteers
• Meet others to discuss their own best practice, ideas and ways of implementing the volunteering process

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615 Conflict Management (online)

Date: 16/06/2022

Time: 10:00 - 13:00

Conflicts can happen in any workplace and in any sector – public, private or non-profit, no matter how many employees are in the
organisation. Conflict is immensely costly to organisations - wherever it arises. Conflict is a major cause of stress in the workplace and it can lead to breakdown of working relationships, loss of productivity, longstanding grievances, absenteeism and financial loses.
The Conflict Management in the Workplace training is designed to equip managers and supervisors with essential knowledge and the skill required to recognise, manage and resolve conflicts in the workplace and to create more positive outcomes for their teams and organisations.
This training session will cover the following key elements:
 Understanding conflict and the fundamentals of conflict resolution
 Cost of conflict in the workplace
 Root causes of conflict in the workplace
 The impact of the COVID-19 Pandemic on workplace conflict
 Types of conflicts in the workplace and how to manage them
 Turning conflicts into opportunities
 Conflict resolution values
 Emotional intelligence and conflict resolutions skills
 Tips for managing and resolving conflicts

By the end of this training, participants will understand the dynamics of a conflict situation and their role in managing conflict in the workplace to ensure that they maximise individual and team performance.

This 3-hour training session will be delivered by Zoryna O'Donnell, MBA, MSc, FInstLM, GQHP. Zoryna is an experienced coach, mentor, trainer, public speaker and author. She is an alumna of The Neuroscience Academy, a member of the International Coaching Federation (ICF) and European Mentoring and Coaching Council (EMCC), a Fellow of The Institute of Leadership and Management (ILM), a Mentor of the Warwick Business School (WBS) Mentoring Programme, a tutor and a coach at the Academy of Women's Leadership, and a Resilience Coach of the National Coaching and Mentoring Support Programme (Solace and LGA)

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834 Recognizing and Understanding- Loneliness and Isolation (Online)

Date: 22/06/2022

Time: 10:00 - 12:30

Loneliness is seen by many as one of the largest health concerns we face. Affecting people's mental and physical health. It does not matter your age, gender or social situation– Loneliness can have a devastating impact on anyone.

Do you think you could spot if a staff member, colleague, client or even a friend or family member were suffering from loneliness? And more importantly would you know how to approach and help them?

Recognising and understanding loneliness is an important first step in being able to do something positive about it.

Do you recognise any of the following points in yourself or someone you know or work with?

*The inability to connect with others on a deeper, more intimate level. Maybe they have friends and family in their life, but engagement with them is at a very surface level. Their interaction doesn’t feel connected in a way that is fulfilling and this disconnection seems never ending.
*No close or "best" friends. They have friends, but they are casual friends or acquaintances and they feel they can find no one who truly "gets" them.
*Overwhelming feeling of isolation regardless of where they are and who’s around. They can be at a party surrounded by dozens of people and, yet, they feel isolated, separate, and disengaged. At work, they may feel alienated and alone. Same on a bus, train, or walking down a busy street. It’s as if they are in their own unbreakable bubble.
* Negative feelings of self-doubt and self-worth. Does it feel like they are always less than enough? These feelings--long-term--are another possible symptom of chronic loneliness.
* When they try to connect or reach out, it’s not reciprocated, and they are not seen or heard.
*Exhaustion and burnout when trying to engage socially. If they are dealing with chronic loneliness, trying to engage and be social with others can leave them feeling exhausted
*Continued feelings of being drained can lead to other issues like sleep problems, a weakened immune system, poor diet, and more.

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720 Emergency First Aid at Work (Totton)

Date: 23/06/2022

Time: 09:30 - 16:30

This course is intended for workplaces where the appointed person will be able to take charge in the event of an illness or accident.
At the end of the course attendees will have demonstrated competence in basic life support skills and increased their awareness in managing a first aid incident in the workplace.

A certificate will be issued which will be valid for 3 years.
No prior knowledge is necessary.

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832 How to improve the success rates of your Funding Applications (Online)

Date: 23/06/2022

Time: 10:00 - 13:00

Most charities and voluntary groups apply for funding as part of their efforts to raise money for the work they do in their communities. Many of the important public services are now run by charitable and not-for-profit organisations. Ensuring the viability and financial sustainability of these services is crucial for the wellbeing of our communities.

This online training session is designed to help representatives of charitable and not-for-profit organisations to gain the knowledge and skills needed for successful funding applications - in the shortest possible time.

It will cover the following key elements:
• Main stumbling blocks in the funding application process and how to overcome them.
• Theory of change and outcome planning.
• Using the “Goldilocks principle” in preparing funding applications.
• Evidencing the need for your projects.
• Calculating the cost of your projects for funding applications.
• Creating partnerships and alliances to increase the success rate of your funding applications.
• Top tips to increase the success rate of your funding applications.

This course is available at a discounted price of £30 to Members of Community First
To find out how to become a member please visit our membership page here: https://www.cfirst.org.uk/join-us/

This online training will be delivered by Zoryna O'Donnell, MBA, MSc, FInstLM. Zoryna has extensive experience of leading innovation and transformation in public, voluntary and private sector organisations in different countries. She successfully managed a variety of projects - from local to national and international, and secured over £1m funding from grants and partners’ contributions when it was required for the projects and programmes which she managed.

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869 Building your Confidence to return to Work (free funded online)

Date: 28/06/2022

Time: 09:30 - 12:30

28th, 30th June and 5th, 7th July (required to attend all four days)
This free course is aimed at anyone looking for work whom live in Hampshire This is the essential workshop for job seekers to learn what you need to know to be successful in finding and securing the right job

Returning to work is a big step and can feel very daunting. Whether you have been out of the workplace for a number of years, or you’ve decided to work again following retirement, it can be a nerve-wracking prospect.

The key to a successful return to work is to act and to feel as confident as possible. A positive mental attitude is essential – but how do you gain more self confidence under pressure?

In this course you will learn how to:
• Focus on your strengths. Before you start your new role, spend time reflecting on your strongest skills and qualities – both work related and personal.
• Building self-confidence. The first step in building self confidence at work is to identify negative thoughts and learn to dismiss them.
• Have a positive attitude at work.
• Seek feedback

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888 Running a Digital AGM/online event

Date: 01/07/2022

Time: 09:30 - 12:00

Discover how to run online events and AGMs that connect with your audience and run smoothly. In this 2.5 hour session you will learn:

● Online engagement techniques.
● How to get feedback from your audience no matter how many people you have in your session.
● How to make your session productive and memorable.
● Using digital forms to discover more about your audience.

All attendees of this training will receive a FREE resource pack at the end of the session.

This online training will be delivered by Morya Short. Morya has 20 + running small business in the training and IT industries. She supports SMEs and Charities to get the most out of their IT and processes. She is the creator of the “Thriving Coaching” programme which she uses in her coaching practice as well as teaching a certificate programme for Coaches and aspiring Coaches.

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846 Hormones on the blink - Menopause training (Online)

Date: 04/07/2022

Time: 09:30 - 13:00

Tuesday 24th May 09:30 - 13:00
Delivered via zoom
This half day workshop is aimed at team leaders and managers

Menopausal symptoms affect more than 75% of women and 8 out of 10 menopausal women are in work. It is more important than ever that employers are equipped with the right information so that they can help support their employees, through this challenging time.

This course will cover:
Women in the workplace statistics and impact on employers
Employment law and menopause
What is the menopause, the symptoms, womens hormones explained
How hormonal changes affect the female brain
How to support employees through open conversation and reasonable adjustments
Role play with a variety of possible scenarios and discussions around how these would be best managed

Outcomes of this training:
- You will have a clear understanding of how menopause impacts women and how it can affect them at work
- You will know how to recognise symptoms and feel prepared for menopause related conversations
- You will be ready with practical and effective solutions to help manage menopause within your workplace

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817 People Management (Online Course)

Date: 05/07/2022

Time: 10:00 - 13:00

Very few people would be able to prove that managing people or managing difficult people comes to them naturally. We tend to develop our people skills as we go through our careers and learn from the people we meet. Unfortunately, this means that we
learn from great bosses as well as from bad! So it comes as no surprise that, according to the 2015 research by Gallup, around 50% of people are leaving their jobs because of their boss. In other words, close to a half of managers and supervisors have difficulty in managing people. In turn, this lack of people management skills translates into significant financial and non-monetary losses.
In this online training session, you will learn best practices and behaviours to help you build key components that make up an effective and successful manager able to get the best from people. It offers an interactive and experiential approach to learning which is suitable for both, new team leaders and managers, and for those with experience who would like to enhance their people management skills.

The training course will cover the following key elements:
 A Model for Management Excellence.
 Managing with Emotional Intelligence and Emotional Agility.
 Achieving goals through people.
 Good practice in setting objectives and delegating.
 Performance management cycle.
 Developing others to achieve their potential.
 Using mentoring and coaching skills to build performance.

This online training will be delivered by Zoryna O'Donnell, MBA, MSc, FInstLM, GQHP. Zoryna is an experienced coach, mentor, trainer, public speaker and author. She is an alumna of The Neuroscience Academy, a member of the International Coach Federation (ICF) and European Mentoring and Coaching Council (EMCC), a Fellow of The Institute of Leadership and Management (ILM), a mentor of the Warwick Business School (WBS) Mentoring Programme, a tutor and a coach at the Academy of Women's Leadership.

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870 Career Transition (free funded online)

Date: 07/07/2022

Time: 13:00 - 16:00

7th, 14th, 21st and 28th July (required to attend all four days)
This course is delivered Online via Zoom
This free course is aimed at anyone looking for work whom live in Hampshire This is the essential workshop for job seekers to learn what you need to know to be successful in finding and securing the right job

Are you getting ready to go back to work? Do you want to change career into something new but you're not sure what or how?

If the answer is yes then this course is for you. In the four online sessions we will explore matching your skills and experience at work or at home to careers that would suit you.

This course will help you to identify work/career that best fits their strengths and skills and be able to plan and implement strategies to achieve their career goals or the steps needed to reach their work/career goals.

By the end of the course you will be able to:
• To identify 4 or more (personal) work related skills and strengths.
• To create or update your C.V and identify three or more areas to keep updated.
• To identify two or more ways to improve interview techniques.
• To define and plan next steps for employability or career transition.

Who would benefit?

Anyone who:
• Wants to change career
• Is going back into the work place after a break in employment.
• Want clarity on the types of roles that are best suited to their skills, strengths and experiences

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871 Paediatric First Aid (Free, Funded, face to face)

Date: 11/07/2022

Time: 09:30 - 16:30

This is a two day course on 11th and 12th July, to gain your Certificate, you must attend both days

Course Fee: This course is being offered free with the funding we receive (to person's whose home address is in Hampshire only), however, please be aware that if you fail to attend or complete both sessions we will charge £50 as we are unable to subsidise your place once booked.
Cancellations fees are only waived if a place is cancelled 2 weeks before the course runs, for whatever the reason of your cancellation.
Attendance to the course is free, but there is a small charge to cover the cost of your certificate and workbook which is £20. Invoices can be sent to you after booking your place.

This Paediatric First Aid qualification is for those who work in a childcare setting. This qualification provides Learners with the opportunity to develop the skills and knowledge needed to deal with a range of paediatric first aid situations, illnesses, injuries and emergencies which can arise when looking after children.

This course will cover the following:

• Roles and responsibilities
• Defining an infant and child for first aid
• Infection control
• Accident/incident reporting
• Scene survey
• Primary survey
• Getting help
• An infant and a child who is breathing normally
• Recovery Position
• Managing a Seizure (including febrile)
• CPR and use of the AED
• Choking – recongising and treating
• Bleeding and Bruising + minor injuries
• Shock
• Eye Injuries
• Foreign Objects
• Poisoning
• Biting and Stings
• Fracture
• Sprains and Strains
• Dislocation
• Spinal Injuries
• Burns, scalds and electric shock
• Hypothermia
• Heat Exhaustion
• Heat Stroke
• Anaphylaxis
• Asthmas
• Diabetes
• Meningitis and septicaemia

Qualification: There will be continuous assessment by the trainer over the two days. If competence is demonstrated a certificate will be awarded that meets the requirements of Ofsted and Early Years and is valid for three years. This is not the Ofqual regulated version of the course and so there is no written assessment.

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889 Exploring Unconscious Bias (Online)

Date: 11/07/2022

Time: 12:00 - 14:30

Unconscious bias can lead to bad decisions, conflict and undermine everything we do. In this short course, discover how unconscious bias could be making life more difficult for you. In this session you will discover:

● What is unconscious bias.
● How to make bias conscious.
● How to replace Unconscious Bias with “Unconscious Benefits”

All attendees of this training will receive a FREE resource pack at the end of the session.

This online training will be delivered by Morya Short. Morya has 20 + running small business in the training and IT industries. She supports SMEs and Charities to get the most out of their IT and processes. She is the creator of the “Thriving Coaching” programme which she uses in her coaching practice as well as teaching a certificate programme for Coaches and aspiring Coaches.

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714 Emergency First Aid at Work (Winchester)

Date: 12/07/2022

Time: 09:30 - 16:30

This course is intended for workplaces where the appointed person will be able to take charge in the event of an illness or accident.
At the end of the course attendees will have demonstrated competence in basic life support skills and increased their awareness in managing a first aid incident in the workplace.

A certificate will be issued which will be valid for 3 years.
No prior knowledge is necessary.

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861 Level 3 Award in Principles of Safeguarding and Protecting Children, Young People or Vulnerable Adults (Free, Online, Funded)

Date: 12/07/2022

Time: 09:15 - 15:30

This course is on 12th and 13th July
Please read the important course information at the bottom of this page

Safeguarding is how we protect children, young people and vulnerable adults from abuse or neglect by the actions, or lack of actions, of another person. In order to safeguard and protect persons from abuse or neglect, we need to learn how to identify vulnerable individuals and take the necessary steps to stop abuse and neglect.
Everyone has the right to be safe and live without the fear of abuse, neglect or exploitation and this course aims to teach you how to recognise the signs of abuse and neglect and what actions you can take to stop this from happening and occurring again in the future. Abuse, neglect and exploitation can occur anywhere and by anyone, quite often being a person of trust.

This course is designed for all persons, no matter what field they are directly involved in, to give them the tools and knowledge to make a difference in a vulnerable person’s life. It will also let the practitioner reporting the abuse know how they can safeguard themselves in everyday work while seeking help and reporting the incident identified.

Learning aims:
* Consider the safeguarding legislation and guidance
* Look at indicators of abuse and neglect
* Make sound judgements
* Consider the communication needed to take action
* State your role and responsibilities as a safeguarding lead
* Be aware of how to and how not to share information
* Deal effectively with and reporting of allegations and complaints
* Have an understanding of assessment and marking in safeguarding reports

Pre Course work: There will be additional work set for you to do before the first session. Please ensure that you have the time to do this to achieve the qualification. It is suggested that you should do around 3 – 4 hours of work to prepare.

On the morning of 12th July there will be an Online webinar session followed by one to one online assessment (a short exam, with multiple choice and short answer questions) in the afternoon of the 12th or the morning of 13th July.
The time slots for your assessment will be allocated by the trainer on the morning of 12th July.

Course Fee: This course is being offered free with the funding we receive (to person's whose home address is in Hampshire only), however, please be aware that if you fail to attend we will charge £50 as we are unable to subsidise your place once booked. Cancellations fees are only waived if a place is cancelled 2 weeks before the course runs, for whatever the reason of your cancellation.
As stated above; Attendance to the course is free, but there is a small charge to cover the cost of your certificate and workbook which is £20. An invoices will be sent to you after booking your place

Pre-requisite: You must be a minimum of 19 years upon course commencement
You will need identification to take this exam (either a driving license or passport, or both a birth certificate and utility bill).

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895 Mastering Time Management (Online)

Date: 13/07/2022

Time: 09:30 - 12:00

If you're double-booked because you're busy, or if you need a deadline to focus your attention on getting things done, you need this course.

Aimed at busy paid staff and volunteers in not for profits, this course looks at a range of ways in which you can manage your diary.

At the end of the course you will have practical hints and tips to put into use straight away. You will also have some coping strategies for when life gets unavoidably busy. You will also have some ways to safeguard that precious time in your diary that you need, to give you breathing space that keeps you at your most effective.

Trainer is a leadership consultant who regularly works with their clients to improve their productivity.

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819 Managing Underperformance (online)

Date: 14/07/2022

Time: 10:00 - 13:00

Are individual members of your team performing less well than you had hoped?
Dealing with underperformance can be challenging for employees and employers alike, but it does need to be addressed and resolved early. The longer that underperformance is allowed to continue, the more difficult a satisfactory resolution becomes.
To figure out what is causing the underperformance issue, you have to get to the root of the problem and to use the most appropriate management actions.
This 3-hour training session is designed to give you an opportunity to learn how to manage underperformance at work. It provides insights to improve performance within teams by diagnosing issues and applying effective methods of intervention in order to tackle challenges.

It will cover the following key elements:
 Defining underperformance.
 Underperformance or poor performance vs misconduct or poor conduct.
 Measuring and evidencing underperformance.
 Possible causes of underperformance.
 Management skills to consider.
 ACAS (Arbitration, Conciliation and Advisory Service) guidelines on managing performance.
 Creating an informal action plan.
 Developing a formal Performance Improvement Plan using SMART objectives.
 What to do if there is still no improvement in performance
On completion of this course you will:
 Be able to identify what constitutes underperformance at work and its sources.
 Appreciate the importance of the legal framework when managing performance at work.
 Be able to develop appropriate interventions in order to address performance issues.
 Appreciate the importance of dealing with underperformance in a proactive and positive way.
 Be confident in dealing with typical performance issues.

This 3-hour training session will be delivered by Zoryna O'Donnell, MBA, MSc, FInstLM, GQHP. Zoryna is an experienced coach, mentor, trainer, public speaker and author. She is an alumna of The Neuroscience Academy, a member of the International Coaching Federation (ICF) and European Mentoring and Coaching Council (EMCC), a Fellow of The Institute of Leadership and Management (ILM), a Mentor of the Warwick Business School (WBS) Mentoring Programme, a tutor and a coach at the Academy of Women's Leadership, and a Resilience Coach of the National Coaching and Mentoring Support Programme (Solace and LGA).

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893 Support & Supervision of Staff (Online)

Date: 15/07/2022

Time: 09:30 - 12:00

This course is aimed at new or moderately experienced supervisors / line managers, but would be beneficial to anyone seeking to improve or refresh their people management skills.
Good support and supervision of staff is key to building strong teams, but what does, or should, good look like?

The terms support and supervision are often used interchangeably in the context of line management; in fact they are very different. Done well, they can lead to the development of high performing individuals and teams, done poorly they can lead to a whole host of issues.
In this short course we will look at the difference between supporting and supervising staff, why they are so important and what skills are required to do both, well. We will look at how best to structure the delivery of support and supervision and how to use this structure to get the best out of your staff and in turn, provide them with a positive working environment.

In this online session you will cover:
• The difference between support and supervision
• Motivating staff and helping them achieve
• 1-1 meetings - how, when and why
• Delegation and trust
• How to have difficult conversations

About the Trainer
Amy Williams is a Senior Manager within the charity sector, with a background in HR Project Management for a large international organisation. Amy has spent many years developing, managing and leading teams, including managing remotely.

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872 What is Dementia and how to Recogising the Signs (Online)

Date: 19/07/2022

Time: 10:00 - 12:30

Dementia is not a specific disease but is rather a general term for the impaired ability to remember, think, or make decisions that interferes with doing everyday activities. Alzheimer's disease is the most common type of dementia. Though dementia mostly affects older adults, it is not a part of normal aging.

Research shows there are more than 850,000 people in the UK who have dementia. One in 14 people over the age of 65 have dementia, and the condition affects 1 in 6 people over 80. The number of people with dementia is increasing because people are living longer. It is estimated that by 2025, the number of people with dementia in the UK will be more than 1 million.

This course is aimed at anyone involved in working with adults who may be at risk of dementia.

It will cover keys aspects and provide a basic awareness and understanding.
You will get to understand a bit more about dementia, the signs to look out for, how dementia affects sensory perception and understand the stages including cognitive decline.
You will also get to understand some of the tests and particular challenges for dementia, such as 'sun downing'.

Book

874 Moving into Management (Online)

Date: 20/07/2022

Time: 10:00 - 12:30

This is a brilliant course for anyone who is looking to progress into a management role or anyone who has just been promoted into a management role.

During the course you will explore and start to answer the following type of questions:

• What makes you ready for management?
• Why do you want to be a manager?
• How do you transition into a management role?
• Self- awareness! What should a good manager do first?

Book

876 HR for non HR Specialists (Online)

Date: 20/07/2022

Time: 14:00 - 16:30

Human resources, or HR, is the department within a company responsible for the hiring and development of its employees. Human resources staff manages all payroll, benefits and administrative tasks for employees. They also handle employee relations and resolve conflicts.

This course is aimed at Professionals in non- HR roles where HR understanding is relevant such as supervisors and managers

During this session you will gain a basic understanding of what HR is and what is non-HR. Explore the functions of HR and ask the question - what makes good HR? And achieve a better understanding of basic rights and responsibilities.

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833 Thriving in a Hybrid Workplace (Online)

Date: 21/07/2022

Time: 10:00 - 13:00

There is no doubt that the future of work is hybrid. Prior to the pandemic, very few organisations offered remote working, with just 5% of the workforce in the UK working remotely. Now, 63% of employers are expected to offer some form of hybrid working to employees.
Some employees have found that working from home is suitable for their needs and has improved their work-life balance. Others, particularly younger employees, miss the social element of the office. However, the majority of employees want a balanced approach to work with a degree of flexibility to allow them to flourish in the new post-pandemic normal.

This online training session will equip you with insights from neuroscience, psychology and behaviour science to help you thrive in the hybrid workplace.
During this online training course participants will learn the following:
• What is hybrid work and how it might look like.
• How individuals' needs are expressed in the workplace and their impact on performance
workplace relationships and well-being when adopting the hybrid way of working.
• The social brain phenomenon and its implications for the hybrid workplace.
• Qualities of employees who thrive in the hybrid workplace.
• Skills for thriving in a hybrid work environment.
• What team members can do to help each other thrive in the hybrid workplace.

This online training will be delivered by Zoryna O'Donnell, MBA, MSc, FInstLM, GQHP. Zoryna is an experienced coach, mentor, trainer, public speaker and author. She is an alumna of The Neuroscience Academy, a member of the International Coach Federation (ICF) and European Mentoring and Coaching Council (EMCC), a Fellow of The Institute of Leadership and Management (ILM), a mentor of the Warwick Business School (WBS) Mentoring Programme, a tutor and a coach at the Academy of Women's Leadership.

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878 Proposal Writing for Beginners/Refresher (Online)

Date: 22/07/2022

Time: 09:30 - 12:00

What is meant by business proposal?
A business proposal is a document that is designed to persuade an organization to buy a product or service. It is therefore very important to get it right!

During this session you will look at the different types of proposals and the stages of proposal writing.
You will find out what information needs to be discussed, gathers and prepared before you start.
Think about the content of proposals and what makes a good proposal.
And discuss the challenges of proposal writing to enable you to feel more confident in where to start.

This course is aimed at anyone who is involved in the process of proposal writing especial those that are new to proposal writing or haven’t done one for a while.

Book

897 Basic Practical Project Management (Online)

Date: 01/08/2022

Time: 09:30 - 12:00

If you can organise a birthday party, or get volunteers together to deliver funder-led activities, you can manage a project. The trick is, you may not know precisely how.

This course shows you how. It offers a range of tips and ideas, taken from professional commercial project management, which translate into the voluntary sector. It also offers you a set of tools which you can use to make your project delivery effective, measurable and successful.

Most of all, this course can give you confidence that managing a project isn't a big deal; you'll have all the basic building blocks for a successful project at the end of this morning's training.

Trainer is a former professional project manager who can help you deliver complex projects in the real world beyond big corporate teams.

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890 Productivity for Charities and small businesses- Google (Online)

Date: 04/08/2022

Time: 09:30 - 12:00

Google provide great productivity tools, but so often we don’t have time to explore what they can do and how we can use them to be even more productive.

In this 2.5 hour session we will explore:
● Google drive features an how to make the most of them.
● Automations for emails.
● Using digital forms to gather data and analyse it.
● Team collaboration tools.

All attendees of this training will receive a FREE resource pack at the end of the session.

This online training will be delivered by Morya Short. Morya has 20 + running small business in the training and IT industries. She supports SMEs and Charities to get the most out of their IT and processes. She is the creator of the “Thriving Coaching” programme which she uses in her coaching practice as well as teaching a certificate programme for Coaches and aspiring Coaches.

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899 Flexible Working (Online)

Date: 04/08/2022

Time: 09:30 - 12:00

Over the past couple of years, "flexible working" has become a familiar phrase, but one that's often misunderstood.

In this training course, we look at what flexible working is, what it isn't, and how to make it work for you, whether you're employed or an employer.

Aimed at paid staff and Trustee decision makers, this course will explain what it involves in practical terms, offering tips and suggestions for how it can help your organisation to be an even better employer, with an even happier workforce.

Trainer has operated flexible working for over 25 years whilst in a string of senior positions.

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721 Emergency First Aid at Work (Havant)

Date: 09/08/2022

Time: 09:30 - 16:30

This course is intended for workplaces where the appointed person will be able to take charge in the event of an illness or accident.
At the end of the course attendees will have demonstrated competence in basic life support skills and increased their awareness in managing a first aid incident in the workplace.

A certificate will be issued which will be valid for 3 years.
No prior knowledge is necessary.

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850 Safeguarding Awareness (Online)

Date: 12/08/2022

Time: 13:00 - 16:00

You need to recognise safeguarding concerns relevant to your role and know the procedure for reporting safeguarding issues. You have a responsibility to be aware of safeguarding practices and know clearly what to do if you feel there is a cause for concern.

In this session : You will have an awareness of who might be a vulnerable adult or identify where a child could be at risk; what constitutes maltreatment; how to protect themself from creating a safeguarding concern and what they should do if they suspect maltreatment of a vulnerable adult or a child.

After this course you will be able to:
• Recognise your responsibilities to Safeguard vulnerable adults and children
• Discuss how to Safeguard vulnerable adults and children
• Recognise your responsibilities to report a concern
• Recognising when to report issues and to whom
• Reporting procedure and the subsequent process

Delivered online via Zoom: You will join a small group online to explore the issues identified above, in a supported and informal environment.

Book

891 Digital Skills for Small Business Owners

Date: 08/09/2022

Time: 09:30 - 12:00

Small business owners and new entrepreneurs are often inundated with sales calls offering: services to up their SEO ratings, convert more customers, as well as time and labour saving apps. It can be difficult to tell which services to spend money on and which offer the best value.

In this course of 2 two hour sessions you will learn:
● How to build your IT strategy.
● How to make the most of free options for services.
● How to set up a free website using a template so the design looks great.
● How to choose what platforms you will use to connect with your customers.
● Discover web services that will help you automate your social media posting.

Throughout this course we will look at free or low cost versions of apps or services, so that you can get start or grow your business with less risk and cost.

All attendees of this training will receive a FREE resource pack at the end of the session.

This online training will be delivered by Morya Short. Morya has 20 + running small business in the training and IT industries. She supports SMEs and Charities to get the most out of their IT and processes. She is the creator of the “Thriving Coaching” programme which she uses in her coaching practice as well as teaching a certificate programme for Coaches and aspiring Coaches.

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705 Emergency First Aid at Work (Fareham)

Date: 12/09/2022

Time: 09:30 - 16:30

This course is intended for workplaces where the appointed person will be able to take charge in the event of an illness or accident.
At the end of the course attendees will have demonstrated competence in basic life support skills and increased their awareness in managing a first aid incident in the workplace.

A certificate will be issued which will be valid for 3 years.
No prior knowledge is necessary.

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808 Paediatric First Aid

Date: 12/09/2022

Time: 09:30 - 16:30

This is a two day course on Monday 12th and 19th September

This Paediatric First Aid qualification is for those who work in a childcare setting. This paediatric first aid course has been specifically designed to meet the paediatric first aid requirements in the statutory framework for the early year's foundation stage. This qualification provides Learners with the opportunity to develop the skills and knowledge needed to deal with a range of paediatric first aid situations, illnesses, injuries and emergencies which can arise when looking after children.
Overview:
The Paediatric First Aid course is a two-unit award, comprising:

Unit 1: Paediatric Emergency First Aid
• Be able to assess an emergency situation and prioritise what action to take
• Help a baby or child who is unresponsive and breathing normally
• Help a baby or child who is unresponsive and not breathing normally
• Help a baby or child who is having a seizure
• Help a baby or child who is choking
• Help a baby or child who is bleeding
• Help a baby or child who is suffering from shock caused by severe blood loss (hypovolemic shock)

Unit 2: Managing Paediatric Illness and Injury
• Help a baby or child who is suffering from anaphylactic shock
• Help a baby or child who has had an electric shock
• Help a baby or child who has burns or scalds
• Help a baby or child who has a suspected fracture
• Help a baby or child with head, neck or back injuries
• Help a baby or child who is suspected of being poisoned
• Help a baby or child with a foreign body in eyes, ears or nose
• Help a baby or child with an eye injury
• Help a baby or child with a bite or sting
• Help a baby or child who is suffering from the effects of extreme heat or cold
• Help a baby or child having: a diabetic emergency; an asthma attack; meningitis; febrile convulsions; an allergic reaction *(including safe use of Adrenaline Auto-Injectors)
• Understand the role and responsibilities of the paediatric first aider (including appropriate contents of a first aid box and the need for recording accidents and incidents)

* Basic training in the safe use of Adrenaline Auto-Injectors included as standard as of 1st June 2019

This course is accredited by the First Aid Industry Body (FAIB)

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892 Digital Marketing an introduction to Mail Chimp (free account)

Date: 12/09/2022

Time: 09:30 - 12:00

In this 2.5 hour session you will update or create your digital marketing strategy.

By the end of the session you will be able to:
● Set up a mailchimp audience with tags and groups.
● Identify different audiences and create an engagement plan for each audience.
● Run an email campaign with Mailchimp.
● Set up a Mailchimp segment.
● Create your own branded mailchimp template.

All attendees of this training will receive a FREE resource pack at the end of the session.

This online training will be delivered by Morya Short. Morya has 20 + running small business in the training and IT industries. She supports SMEs and Charities to get the most out of their IT and processes. She is the creator of the “Thriving Coaching” programme which she uses in her coaching practice as well as teaching a certificate programme for Coaches and aspiring Coaches.

Book

702 Emergency First Aid at Work (Alton)

Date: 13/09/2022

Time: 09:30 - 16:30

This course is intended for workplaces where the appointed person will be able to take charge in the event of an illness or accident.
At the end of the course attendees will have demonstrated competence in basic life support skills and increased their awareness in managing a first aid incident in the workplace.

A certificate will be issued which will be valid for 3 years.
No prior knowledge is necessary.

Book

851 Safeguarding Awareness (Online)

Date: 13/09/2022

Time: 09:30 - 12:30

You need to recognise safeguarding concerns relevant to your role and know the procedure for reporting safeguarding issues. You have a responsibility to be aware of safeguarding practices and know clearly what to do if you feel there is a cause for concern.

In this session : You will have an awareness of who might be a vulnerable adult or identify where a child could be at risk; what constitutes maltreatment; how to protect themself from creating a safeguarding concern and what they should do if they suspect maltreatment of a vulnerable adult or a child.

After this course you will be able to:
• Recognise your responsibilities to Safeguard vulnerable adults and children
• Discuss how to Safeguard vulnerable adults and children
• Recognise your responsibilities to report a concern
• Recognising when to report issues and to whom
• Reporting procedure and the subsequent process

Delivered online via Zoom: You will join a small group online to explore the issues identified above, in a supported and informal environment.

Book

800 Level 2 Award in Safeguarding and Protecting Children, Young People and Vulnerable Adults

Date: 14/09/2022

Time: 09:30 - 13:30

This qualification is intended for those that are working in, or are looking to start work in health and social care. The qualification introduces the key principles associated with safeguarding and protecting children at risk in a health and social care setting.

Learning Aims:

* Define safeguarding and outline relevant legal frameworks
* Identify how to recognise types of abuse
* Demonstrate essential characteristics related to effective reporting in relation to abuse
* Show awareness of local and other relevant policy related to safeguarding
* Consider your role in relation to prevention of abuse

Duration: One half day classroom tuition
Assessment: Multiple choice exam at the end of the session (ID required)
Pre-requisite: Working or planning to work or volunteer with children

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881 How to Recruit and Keep Volunteers (Online)

Date: 14/09/2022

Time: 10:00 - 12:30

This course aims to help you Identify the different aspects of recruiting and retaining volunteers. It will help you to start to think differently about volunteering since Covid and examine ideas and practical actions to use within your organisations.

Course Objectives:
•Identify Volunteer Induction and Training Requirements
•Discuss Volunteer Agreements
•Identify Legal Requirements & Best Practices
•Identify Ways of Motivating Volunteers and provide ongoing support and commitment
•Meet others to discuss their own best practice, ideas and ways of implementing the volunteering process

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798 Level 3 Award in Principles of Safeguarding and Protecting Children, Young People or Vulnerable Adults

Date: 22/09/2022

Time: 09:30 - 16:30

Safeguarding is how we protect children, young people and vulnerable adults from abuse or neglect by the actions, or lack of actions, of another person. In order to safeguard and protect persons from abuse or neglect, we need to learn how to identify vulnerable individuals and take the necessary steps to stop abuse and neglect.

Everyone has the right to be safe and live without the fear of abuse, neglect or exploitation and this course aims to teach you how to recognise the signs of abuse and neglect and what actions you can take to stop this from happening and occurring again in the future. Abuse, neglect and exploitation can occur anywhere and by anyone, quite often being a person of trust.

This course is designed for all persons, no matter what field they are directly involved in, to give them the tools and knowledge to make a difference in a vulnerable person’s life. It will also let the practitioner reporting the abuse know how they can safeguard themselves in everyday work while seeking help and reporting the incident identified.

Learning aims:
* Consider the safeguarding legislation and guidance
* Look at indicators of abuse and neglect
* Make sound judgements
* Consider the communication needed to take action
* State your role and responsibilities as a safeguarding lead
* Be aware of how to and how not to share information
* Deal effectively with and reporting of allegations and complaints
* Have an understanding of assessment and marking in safeguarding reports

Assessment: At the end of the session there will be a short exam, with multiple choice and short answer questions
Pre-requisite: You must be a minimum of 18 years upon course commencement
You will need identification to take this exam (either a driving license or passport, or both a birth certificate and utility bill).

Book

894 Support & Supervision of Staff (Online)

Date: 23/09/2022

Time: 09:30 - 12:00

This course is aimed at new or moderately experienced supervisors / line managers, but would be beneficial to anyone seeking to improve or refresh their people management skills.
Good support and supervision of staff is key to building strong teams, but what does, or should, good look like?
The terms support and supervision are often used interchangeably in the context of line management; in fact they are very different. Done well, they can lead to the development of high performing individuals and teams, done poorly they can lead to a whole host of issues.
In this short course we will look at the difference between supporting and supervising staff, why they are so important and what skills are required to do both, well. We will look at how best to structure the delivery of support and supervision and how to use this structure to get the best out of your staff and in turn, provide them with a positive working environment.

In this online session you will cover:
• The difference between support and supervision
• Motivating staff and helping them achieve
• 1-1 meetings - how, when and why
• Delegation and trust
• How to have difficult conversations

About the Trainer
Amy Williams is a Senior Manager within the charity sector, with a background in HR Project Management for a large international organisation. Amy has spent many years developing, managing and leading teams, including managing remotely.

Book

873 What is Dementia and how to Recogising the Signs (Online)

Date: 27/09/2022

Time: 10:00 - 12:30

Dementia is not a specific disease but is rather a general term for the impaired ability to remember, think, or make decisions that interferes with doing everyday activities. Alzheimer's disease is the most common type of dementia. Though dementia mostly affects older adults, it is not a part of normal aging.

Research shows there are more than 850,000 people in the UK who have dementia. One in 14 people over the age of 65 have dementia, and the condition affects 1 in 6 people over 80. The number of people with dementia is increasing because people are living longer. It is estimated that by 2025, the number of people with dementia in the UK will be more than 1 million.

This course is aimed at anyone involved in working with adults who may be at risk of dementia.

It will cover keys aspects and provide a basic awareness and understanding.
You will get to understand a bit more about dementia, the signs to look out for, how dementia affects sensory perception and understand the stages including cognitive decline.
You will also get to understand some of the tests and particular challenges for dementia, such as 'sun downing'.

Book

797 Level 2 Award in Safeguarding Adults in Health and Social Care

Date: 28/09/2022

Time: 09:30 - 13:30

This qualification is intended for those that are working in, or are looking to start work in health and social care. The qualification introduces the key principles associated with safeguarding adults at risk in a health and social care setting.

Learning Aims:

* Define safeguarding and outline relevant legal frameworks
* Identify how to recognise types of abuse
* Demonstrate essential characteristics related to effective reporting in relation to abuse
* Show awareness of local and other relevant policy related to safeguarding
* Consider your role in relation to prevention of abuse

Duration: One half day classroom tuition
Assessment: Multiple choice exam at the end of the session (ID required)
Pre-requisite: Working or planning to work or volunteer with adults

Book

875 Moving into Management (Online)

Date: 28/09/2022

Time: 10:00 - 12:30

This is a brilliant course for anyone who is looking to progress into a management role or anyone who has just been promoted into a management role.

During the course you will explore and start to answer the following type of questions:

• What makes you ready for management?
• Why do you want to be a manager?
• How do you transition into a management role?
• Self- awareness! What should a good manager do first?

Book

877 HR for non HR Specialists (Online)

Date: 28/09/2022

Time: 14:00 - 16:30

Human resources, or HR, is the department within a company responsible for the hiring and development of its employees. Human resources staff manages all payroll, benefits and administrative tasks for employees. They also handle employee relations and resolve conflicts.

This course is aimed at Professionals in non- HR roles where HR understanding is relevant such as supervisors and managers

During this session you will gain a basic understanding of what HR is and what is non-HR. Explore the functions of HR and ask the question - what makes good HR? And achieve a better understanding of basic rights and responsibilities.

Book

883 What makes people Tick? (Online)

Date: 29/09/2022

Time: 10:00 - 12:30

This course will enable you to identify different theories around motivation and why we sometimes lack motivation. It will also help you discover how to become more motivated and overcome challenges and examine ideas and practical actions to use within your organisations

Course Objectives:
• Identify what motivation is and why we lack motivation
• Consider strategies to increase your motivation
• Recognise ways to stay motivated when working from home
• Meet others to discuss their own best practice, ideas and ways of overcoming challenges

Book

879 Proposal Writing for Beginners/Refresher (Online)

Date: 30/09/2022

Time: 09:30 - 12:00

What is meant by business proposal?
A business proposal is a document that is designed to persuade an organization to buy a product or service. It is therefore very important to get it right!

During this session you will look at the different types of proposals and the stages of proposal writing.
You will find out what information needs to be discussed, gathers and prepared before you start.
Think about the content of proposals and what makes a good proposal.
And discuss the challenges of proposal writing to enable you to feel more confident in where to start.

This course is aimed at anyone who is involved in the process of proposal writing especial those that are new to proposal writing or haven’t done one for a while.

Book

614 Measuring the Impact of you projects (Online)

Date: 06/10/2022

Time: 10:00 - 12:00

Measuring the impact of your work is important for a variety of reasons. Evidencing the effectiveness of your services, projects and programmes is crucial to secure continued and new funding. A track record of success can also help good ideas spread, allowing the positive change to reach more communities and improve more lives.

Equally important is identifying projects and services that are not doing well, so that they can be changed and improved - ensuring that the resources committed to them have the impact which was intended. While each project and each organisation are different, there are proven strategies and tools that can be used to analyse and improve the impact of your projects on individuals and groups, including family groups.
In this online training session, you will learn about simple and easy ways of measuring the impact of your projects and services. This will contribute to their effective management and monitoring. The data collected will also be extremely useful for your fundraising activities and grant applications.
In this online session you will cover the following key elements:
 What do we mean by impact?
 Why it is important to show impact?
 How to measure the changes you want to see.
 The 4 steps you can work through (planning; collecting your data; analysing and using it)
 Using the Change Radar Tool to measure the impact of your projects and services on individuals and groups (including family groups).

All attendees of this training will receive a FREE copy of the Change Radar Tool for use in their projects.
This online training will be delivered by Zoryna O'Donnell, MBA, MSc, FInstLM. Zoryna has extensive experience leading innovation and transformation in public, voluntary and private sector organisations in different countries. She has successfully managed a variety of projects - from local to national and international, and secured over £1m funding for the projects and programmes which she managed.

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896 Mastering Time Management (Online)

Date: 10/10/2022

Time: 09:30 - 12:00

If you're double-booked because you're busy, or if you need a deadline to focus your attention on getting things done, you need this course.

Aimed at busy paid staff and volunteers in not for profits, this course looks at a range of ways in which you can manage your diary.

At the end of the course you will have practical hints and tips to put into use straight away. You will also have some coping strategies for when life gets unavoidably busy. You will also have some ways to safeguard that precious time in your diary that you need, to give you breathing space that keeps you at your most effective.

Trainer is a leadership consultant who regularly works with their clients to improve their productivity.

Book

898 Basic Practical Project Management (Online)

Date: 17/10/2022

Time: 09:30 - 12:00

If you can organise a birthday party, or get volunteers together to deliver funder-led activities, you can manage a project. The trick is, you may not know precisely how.

This course shows you how. It offers a range of tips and ideas, taken from professional commercial project management, which translate into the voluntary sector. It also offers you a set of tools which you can use to make your project delivery effective, measurable and successful.

Most of all, this course can give you confidence that managing a project isn't a big deal; you'll have all the basic building blocks for a successful project at the end of this morning's training.

Trainer is a former professional project manager who can help you deliver complex projects in the real world beyond big corporate teams.

Book

715 Emergency First Aid at Work (Winchester)

Date: 18/10/2022

Time: 09:30 - 16:30

This course is intended for workplaces where the appointed person will be able to take charge in the event of an illness or accident.
At the end of the course attendees will have demonstrated competence in basic life support skills and increased their awareness in managing a first aid incident in the workplace.

A certificate will be issued which will be valid for 3 years.
No prior knowledge is necessary.

Book

816 Conflict Management (online)

Date: 18/10/2022

Time: 10:00 - 13:00

Conflicts can happen in any workplace and in any sector – public, private or non-profit, no matter how many employees are in the
organisation. Conflict is immensely costly to organisations - wherever it arises. Conflict is a major cause of stress in the workplace and it can lead to breakdown of working relationships, loss of productivity, longstanding grievances, absenteeism and financial loses.
The Conflict Management in the Workplace training is designed to equip managers and supervisors with essential knowledge and the skill required to recognise, manage and resolve conflicts in the workplace and to create more positive outcomes for their teams and organisations.
This training session will cover the following key elements:
 Understanding conflict and the fundamentals of conflict resolution
 Cost of conflict in the workplace
 Root causes of conflict in the workplace
 The impact of the COVID-19 Pandemic on workplace conflict
 Types of conflicts in the workplace and how to manage them
 Turning conflicts into opportunities
 Conflict resolution values
 Emotional intelligence and conflict resolutions skills
 Tips for managing and resolving conflicts

By the end of this training, participants will understand the dynamics of a conflict situation and their role in managing conflict in the workplace to ensure that they maximise individual and team performance.

This 3-hour training session will be delivered by Zoryna O'Donnell, MBA, MSc, FInstLM, GQHP. Zoryna is an experienced coach, mentor, trainer, public speaker and author. She is an alumna of The Neuroscience Academy, a member of the International Coaching Federation (ICF) and European Mentoring and Coaching Council (EMCC), a Fellow of The Institute of Leadership and Management (ILM), a Mentor of the Warwick Business School (WBS) Mentoring Programme, a tutor and a coach at the Academy of Women's Leadership, and a Resilience Coach of the National Coaching and Mentoring Support Programme (Solace and LGA)

Book

900 Flexible Working (Online)

Date: 26/10/2022

Time: 09:30 - 12:00

Over the past couple of years, "flexible working" has become a familiar phrase, but one that's often misunderstood.

In this training course, we look at what flexible working is, what it isn't, and how to make it work for you, whether you're employed or an employer.

Aimed at paid staff and Trustee decision makers, this course will explain what it involves in practical terms, offering tips and suggestions for how it can help your organisation to be an even better employer, with an even happier workforce.

Trainer has operated flexible working for over 25 years whilst in a string of senior positions.

Book

777 Level 2 Award in First Aid for Mental Health - Online course

Date: 01/11/2022

Time: 09:30 - 16:30

Mental Health First Aid won’t teach you to be a therapist, but it will teach you to listen, reassure and respond, even in a crisis – and potentially stop a crisis from happening.
In this Online Level 2 Mental Health First Aid course you’ll learn how to:
• Recognise the warning signs of mental ill-health
• Develop the skills and confidence to approach and support someone while keeping yourself safe
• Gain skills and knowledge to empower people to access the support they need for recovery or successful management of their symptoms
• Process create a more mentally supportive workplace
• Gain an understanding of how to support positive wellbeing and tackle stigma in the world around you.
Content
• Factors affecting mental health and the impact of poor mental health on individuals
• Stress – signs and symptoms, factors which increase the risk of stress, it’s impact and how it can be managed
• Starting the conversation about mental health and providing safe advice
• Ways to improve mental health and wellbeing, and signposting to professional services
• Potential impact of drug and alcohol misuse on mental health
• Creating a first aid action plan for mental health
This course in a one day online course delivered over Zoom

Book

818 People Management (Online Course)

Date: 02/11/2022

Time: 10:00 - 13:00

Very few people would be able to prove that managing people or managing difficult people comes to them naturally. We tend to develop our people skills as we go through our careers and learn from the people we meet. Unfortunately, this means that we
learn from great bosses as well as from bad! So it comes as no surprise that, according to the 2015 research by Gallup, around 50% of people are leaving their jobs because of their boss. In other words, close to a half of managers and supervisors have difficulty in managing people. In turn, this lack of people management skills translates into significant financial and non-monetary losses.
In this online training session, you will learn best practices and behaviours to help you build key components that make up an effective and successful manager able to get the best from people. It offers an interactive and experiential approach to learning which is suitable for both, new team leaders and managers, and for those with experience who would like to enhance their people management skills.

The training course will cover the following key elements:
 A Model for Management Excellence.
 Managing with Emotional Intelligence and Emotional Agility.
 Achieving goals through people.
 Good practice in setting objectives and delegating.
 Performance management cycle.
 Developing others to achieve their potential.
 Using mentoring and coaching skills to build performance.

This online training will be delivered by Zoryna O'Donnell, MBA, MSc, FInstLM, GQHP. Zoryna is an experienced coach, mentor, trainer, public speaker and author. She is an alumna of The Neuroscience Academy, a member of the International Coach Federation (ICF) and European Mentoring and Coaching Council (EMCC), a Fellow of The Institute of Leadership and Management (ILM), a mentor of the Warwick Business School (WBS) Mentoring Programme, a tutor and a coach at the Academy of Women's Leadership.

Book

722 Emergency First Aid at Work (Lymington)

Date: 03/11/2022

Time: 09:30 - 16:30

This course is intended for workplaces where the appointed person will be able to take charge in the event of an illness or accident.
At the end of the course attendees will have demonstrated competence in basic life support skills and increased their awareness in managing a first aid incident in the workplace.

A certificate will be issued which will be valid for 3 years.
No prior knowledge is necessary.

Book

711 Emergency First Aid at Work (Havant)

Date: 08/11/2022

Time: 09:30 - 16:30

This course is intended for workplaces where the appointed person will be able to take charge in the event of an illness or accident.
At the end of the course attendees will have demonstrated competence in basic life support skills and increased their awareness in managing a first aid incident in the workplace.

A certificate will be issued which will be valid for 3 years.
No prior knowledge is necessary.

Book

809 Paediatric First Aid (Blended course - Elearning and face to face)

Date: 08/11/2022

Time: 09:30 - 16:30

This is a two day blended Paediatric First Aid qualification is for those who work in a childcare setting as it is been specifically designed to meet the paediatric first aid requirements in the statutory framework for the early year's foundation stage. This qualification provides learners with the opportunity to develop the skills and knowledge needed to deal with a range of paediatric first aid situations, illnesses, injuries and emergencies which can arise when looking after children.
The blended Paediatric First Aid course consists of 2 steps and is to be completed in the order detailed below:
• Step 1 involves completing an interactive eLearning course. The course booker will receive the eLearning access details approximately 14 days prior to the face-to-face session. The details can be sent sooner if required however it's our recommendation the eLearning is completed within a 14 day period prior to the practical session. The eLearning can be done at the learners own pace and can be completed in more than 1 sitting as the progress is saved. The eLearning is designed to take 6 hours however this time differs depending on the learners IT skills and prior knowledge of the subject.
•
• Step 2 is a 1-day face-to-face course where candidates will learn, demonstrate and be assessed on all of the practical sections of the course. This is the session that will provide you with practical skills to support your new theoretical knowledge.

Content:
• Be able to assess an emergency situation and prioritise what action to take
• Help a baby or child who is unresponsive and breathing normally
• Help a baby or child who is unresponsive and not breathing normally
• Help a baby or child who is having a seizure
• Help a baby or child who is choking
• Help a baby or child who is bleeding
• Help a baby or child who is suffering from shock caused by severe blood loss (hypovolemic shock)
• Help a baby or child who is suffering from anaphylactic shock
• Help a baby or child who has had an electric shock
• Help a baby or child who has burns or scalds
• Help a baby or child who has a suspected fracture
• Help a baby or child with head, neck or back injuries
• Help a baby or child who is suspected of being poisoned
• Help a baby or child with a foreign body in eyes, ears or nose
• Help a baby or child with an eye injury
• Help a baby or child with a bite or sting
• Help a baby or child who is suffering from the effects of extreme heat or cold
• Help a baby or child having: a diabetic emergency; an asthma attack; an allergic reaction; meningitis; and/or febrile convulsions
• Understand the role and responsibilities of the paediatric first aider (including appropriate contents of a first aid box and the need for recording accidents and incidents)

This course is accredited by the First Aid Industry Body (FAIB)
Assessment method: Activities, multiple-choice tests, practical assessments.
Pre-requisite: To attend the face-to-face session learners must have completed the online module.

Book

884 What makes people Tick? (Online)

Date: 08/11/2022

Time: 10:00 - 12:30

This course will enable you to identify different theories around motivation and why we sometimes lack motivation. It will also help you discover how to become more motivated and overcome challenges and examine ideas and practical actions to use within your organisations

Course Objectives:
• Identify what motivation is and why we lack motivation
• Consider strategies to increase your motivation
• Recognise ways to stay motivated when working from home
• Meet others to discuss their own best practice, ideas and ways of overcoming challenges

Book

882 How to Recruit and Keep Volunteers (Online)

Date: 16/11/2022

Time: 10:00 - 12:30

This course aims to help you Identify the different aspects of recruiting and retaining volunteers. It will help you to start to think differently about volunteering since Covid and examine ideas and practical actions to use within your organisations.

Course Objectives:
•Identify Volunteer Induction and Training Requirements
•Discuss Volunteer Agreements
•Identify Legal Requirements & Best Practices
•Identify Ways of Motivating Volunteers and provide ongoing support and commitment
•Meet others to discuss their own best practice, ideas and ways of implementing the volunteering process

Book

820 Managing Underperformance (online)

Date: 17/11/2022

Time: 10:00 - 13:00

Are individual members of your team performing less well than you had hoped?
Dealing with underperformance can be challenging for employees and employers alike, but it does need to be addressed and resolved early. The longer that underperformance is allowed to continue, the more difficult a satisfactory resolution becomes.
To figure out what is causing the underperformance issue, you have to get to the root of the problem and to use the most appropriate management actions.
This 3-hour training session is designed to give you an opportunity to learn how to manage underperformance at work. It provides insights to improve performance within teams by diagnosing issues and applying effective methods of intervention in order to tackle challenges.

It will cover the following key elements:
 Defining underperformance.
 Underperformance or poor performance vs misconduct or poor conduct.
 Measuring and evidencing underperformance.
 Possible causes of underperformance.
 Management skills to consider.
 ACAS (Arbitration, Conciliation and Advisory Service) guidelines on managing performance.
 Creating an informal action plan.
 Developing a formal Performance Improvement Plan using SMART objectives.
 What to do if there is still no improvement in performance
On completion of this course you will:
 Be able to identify what constitutes underperformance at work and its sources.
 Appreciate the importance of the legal framework when managing performance at work.
 Be able to develop appropriate interventions in order to address performance issues.
 Appreciate the importance of dealing with underperformance in a proactive and positive way.
 Be confident in dealing with typical performance issues.

This 3-hour training session will be delivered by Zoryna O'Donnell, MBA, MSc, FInstLM, GQHP. Zoryna is an experienced coach, mentor, trainer, public speaker and author. She is an alumna of The Neuroscience Academy, a member of the International Coaching Federation (ICF) and European Mentoring and Coaching Council (EMCC), a Fellow of The Institute of Leadership and Management (ILM), a Mentor of the Warwick Business School (WBS) Mentoring Programme, a tutor and a coach at the Academy of Women's Leadership, and a Resilience Coach of the National Coaching and Mentoring Support Programme (Solace and LGA).

Book

799 Level 3 Supervising Mental Health First Aid in the Workplace

Date: 22/11/2022

Time: 09:30 - 16:30

This course is run over 2-days on Tuesday 22nd and 29th November, to gain your Level 3 qualification, you must attend both days

Mental Health First Aid won’t teach you to be a therapist, but it will teach you to listen, reassure and respond, even in a crisis – and potentially stop a crisis from happening.

This two-day course qualifies you as a Mental Health First Aider at Work, giving you
· An in-depth understanding of mental health and the factors that can affect the wellbeing
· Practical skills to spot the triggers and signs of mental health issues
· Confidence to step in, reassure and support a person in distress
· Enhanced interpersonal skills such as non-judgemental listening
· Knowledge to help someone recover their health by guiding them to further support - whether that’s self-help resources, through their employer, the NHS, or a mix

There will be additional work set for you to do between the two classes, please ensure that you have the time to do this to achieve the qualification. It is suggested that you should do around 3 – 4 hours of work to prepare for session 2.

Learning Outcomes, by the end of this course you will be able to

1. Explain role of The Mental Health First Aider
2. Show increased awareness of how to talk to someone experiencing a mental health crisis
3. Identify someone suffering with stress problems
4. Explain the impact of substance misuse on mental health
5. List 3 or more features of positive mental health cultures in the workplace
6. List 3 or more mental health conditions and give suggested support or therapy options

Book

706 Emergency First Aid at Work (Fareham)

Date: 06/12/2022

Time: 09:30 - 16:30

This course is intended for workplaces where the appointed person will be able to take charge in the event of an illness or accident.
At the end of the course attendees will have demonstrated competence in basic life support skills and increased their awareness in managing a first aid incident in the workplace.

A certificate will be issued which will be valid for 3 years.
No prior knowledge is necessary.

Book

Community First’s Training team offers cost-effective and high-quality training and guidance suitable for the voluntary sector and private businesses.

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Upcoming Courses

07/06/2022	776 Level 2 Award in First Aid for Mental Health (Online course) Mental Health First Aid won’t teach you to be a therapist, but it will teach you to listen, reassure and... - Continue reading	Find out more	Book
07/06/2022	849 Safeguarding Awareness (Online) You need to recognise safeguarding concerns relevant to your role and know the procedure for reporting safeguarding issues. You have... - Continue reading	Find out more	Book
08/06/2022	805 De-escalation (Online) Perfect for: Frontline staff working with clients who present challenging and aggressive behaviour. By the end of the course you... - Continue reading	Find out more	Book
08/06/2022	813 Measuring the Impact of your projects (Online) Measuring the impact of your work is important for a variety of reasons. Evidencing the effectiveness of your services, projects... - Continue reading	Find out more	Book
08/06/2022	836 Adjusting to Employment (Free, Funded, Face to Face) This four day course is on Wednesday 8th, 15th, 22nd and 29th June This free course is aimed at anyone... - Continue reading	Find out more	Book
08/06/2022	866 Being Confident for Work (Free Funded Online) This is a four day course on 8th, 15th, 22nd and 29th June (required to attend all four days) This... - Continue reading	Find out more	Book
09/06/2022	782 Level 3 Supervising Mental Health First Aid in the Workplace (Online) Thursday 9th and 16th June (attend both days) This course is run over 2-days, to gain your Level 3 qualification,... - Continue reading	Find out more	Book
09/06/2022	835 Train the Trainer (Free Funded Online) This is a five week online course: Thursday 9th, 16th, 23rd, 30th June and 7th July Are you a trainer... - Continue reading	Find out more	Book
09/06/2022	867 Developing Confidence for Successful Interviews (free funded online) Delivery dates: Thursday's - 9th, 16th, 23rd and 30th June (required to attend all four dates) This free course is... - Continue reading	Find out more	Book
14/06/2022	704 Emergency First Aid at Work (Fareham) This course is intended for workplaces where the appointed person will be able to take charge in the event of... - Continue reading	Find out more	Book
14/06/2022	868 The advantage of a Positive Mindset and how to achieve one (free funded online) 14th, 15th, 21st and 22nd June (required to attend all 4 days) This course is a free online course delivered... - Continue reading	Find out more	Book
15/06/2022	843 Volunteer Management And Retention Post Pandemic (free, funded, Online) This two day course is on 15th and 22nd June (required to attend both days) This is delivered online using... - Continue reading	Find out more	Book
16/06/2022	615 Conflict Management (online) Conflicts can happen in any workplace and in any sector – public, private or non-profit, no matter how many employees... - Continue reading	Find out more	Book
22/06/2022	834 Recognizing and Understanding- Loneliness and Isolation (Online) Loneliness is seen by many as one of the largest health concerns we face. Affecting people's mental and physical health.... - Continue reading	Find out more	Book
23/06/2022	720 Emergency First Aid at Work (Totton) This course is intended for workplaces where the appointed person will be able to take charge in the event of... - Continue reading	Find out more	Book
23/06/2022	832 How to improve the success rates of your Funding Applications (Online) Most charities and voluntary groups apply for funding as part of their efforts to raise money for the work they... - Continue reading	Find out more	Book
28/06/2022	869 Building your Confidence to return to Work (free funded online) 28th, 30th June and 5th, 7th July (required to attend all four days) This free course is aimed at anyone... - Continue reading	Find out more	Book
01/07/2022	888 Running a Digital AGM/online event Discover how to run online events and AGMs that connect with your audience and run smoothly. In this 2.5 hour... - Continue reading	Find out more	Book
04/07/2022	846 Hormones on the blink - Menopause training (Online) Tuesday 24th May 09:30 - 13:00 Delivered via zoom This half day workshop is aimed at team leaders and managers... - Continue reading	Find out more	Book
05/07/2022	817 People Management (Online Course) Very few people would be able to prove that managing people or managing difficult people comes to them naturally. We... - Continue reading	Find out more	Book
07/07/2022	870 Career Transition (free funded online) 7th, 14th, 21st and 28th July (required to attend all four days) This course is delivered Online via Zoom This... - Continue reading	Find out more	Book
11/07/2022	871 Paediatric First Aid (Free, Funded, face to face) This is a two day course on 11th and 12th July, to gain your Certificate, you must attend both days... - Continue reading	Find out more	Book
11/07/2022	889 Exploring Unconscious Bias (Online) Unconscious bias can lead to bad decisions, conflict and undermine everything we do. In this short course, discover how unconscious... - Continue reading	Find out more	Book
12/07/2022	714 Emergency First Aid at Work (Winchester) This course is intended for workplaces where the appointed person will be able to take charge in the event of... - Continue reading	Find out more	Book
12/07/2022	861 Level 3 Award in Principles of Safeguarding and Protecting Children, Young People or Vulnerable Adults (Free, Online, Funded) This course is on 12th and 13th July Please read the important course information at the bottom of this page... - Continue reading	Find out more	Book
13/07/2022	895 Mastering Time Management (Online) If you're double-booked because you're busy, or if you need a deadline to focus your attention on getting things done,... - Continue reading	Find out more	Book
14/07/2022	819 Managing Underperformance (online) Are individual members of your team performing less well than you had hoped? Dealing with underperformance can be challenging for... - Continue reading	Find out more	Book
15/07/2022	893 Support & Supervision of Staff (Online) This course is aimed at new or moderately experienced supervisors / line managers, but would be beneficial to anyone seeking... - Continue reading	Find out more	Book
19/07/2022	872 What is Dementia and how to Recogising the Signs (Online) Dementia is not a specific disease but is rather a general term for the impaired ability to remember, think, or... - Continue reading	Find out more	Book
20/07/2022	874 Moving into Management (Online) This is a brilliant course for anyone who is looking to progress into a management role or anyone who has... - Continue reading	Find out more	Book
20/07/2022	876 HR for non HR Specialists (Online) Human resources, or HR, is the department within a company responsible for the hiring and development of its employees. Human... - Continue reading	Find out more	Book
21/07/2022	833 Thriving in a Hybrid Workplace (Online) There is no doubt that the future of work is hybrid. Prior to the pandemic, very few organisations offered remote... - Continue reading	Find out more	Book
22/07/2022	878 Proposal Writing for Beginners/Refresher (Online) What is meant by business proposal? A business proposal is a document that is designed to persuade an organization to... - Continue reading	Find out more	Book
01/08/2022	897 Basic Practical Project Management (Online) If you can organise a birthday party, or get volunteers together to deliver funder-led activities, you can manage a project.... - Continue reading	Find out more	Book
04/08/2022	890 Productivity for Charities and small businesses- Google (Online) Google provide great productivity tools, but so often we don’t have time to explore what they can do and how... - Continue reading	Find out more	Book
04/08/2022	899 Flexible Working (Online) Over the past couple of years, "flexible working" has become a familiar phrase, but one that's often misunderstood. In this... - Continue reading	Find out more	Book
09/08/2022	721 Emergency First Aid at Work (Havant) This course is intended for workplaces where the appointed person will be able to take charge in the event of... - Continue reading	Find out more	Book
12/08/2022	850 Safeguarding Awareness (Online) You need to recognise safeguarding concerns relevant to your role and know the procedure for reporting safeguarding issues. You have... - Continue reading	Find out more	Book
08/09/2022	891 Digital Skills for Small Business Owners Small business owners and new entrepreneurs are often inundated with sales calls offering: services to up their SEO ratings, convert... - Continue reading	Find out more	Book
12/09/2022	705 Emergency First Aid at Work (Fareham) This course is intended for workplaces where the appointed person will be able to take charge in the event of... - Continue reading	Find out more	Book
12/09/2022	808 Paediatric First Aid This is a two day course on Monday 12th and 19th September This Paediatric First Aid qualification is for those... - Continue reading	Find out more	Book
12/09/2022	892 Digital Marketing an introduction to Mail Chimp (free account) In this 2.5 hour session you will update or create your digital marketing strategy. By the end of the session... - Continue reading	Find out more	Book
13/09/2022	702 Emergency First Aid at Work (Alton) This course is intended for workplaces where the appointed person will be able to take charge in the event of... - Continue reading	Find out more	Book
13/09/2022	851 Safeguarding Awareness (Online) You need to recognise safeguarding concerns relevant to your role and know the procedure for reporting safeguarding issues. You have... - Continue reading	Find out more	Book
14/09/2022	800 Level 2 Award in Safeguarding and Protecting Children, Young People and Vulnerable Adults This qualification is intended for those that are working in, or are looking to start work in health and social... - Continue reading	Find out more	Book
14/09/2022	881 How to Recruit and Keep Volunteers (Online) This course aims to help you Identify the different aspects of recruiting and retaining volunteers. It will help you to... - Continue reading	Find out more	Book
22/09/2022	798 Level 3 Award in Principles of Safeguarding and Protecting Children, Young People or Vulnerable Adults Safeguarding is how we protect children, young people and vulnerable adults from abuse or neglect by the actions, or lack... - Continue reading	Find out more	Book
23/09/2022	894 Support & Supervision of Staff (Online) This course is aimed at new or moderately experienced supervisors / line managers, but would be beneficial to anyone seeking... - Continue reading	Find out more	Book
27/09/2022	873 What is Dementia and how to Recogising the Signs (Online) Dementia is not a specific disease but is rather a general term for the impaired ability to remember, think, or... - Continue reading	Find out more	Book
28/09/2022	797 Level 2 Award in Safeguarding Adults in Health and Social Care This qualification is intended for those that are working in, or are looking to start work in health and social... - Continue reading	Find out more	Book
28/09/2022	875 Moving into Management (Online) This is a brilliant course for anyone who is looking to progress into a management role or anyone who has... - Continue reading	Find out more	Book
28/09/2022	877 HR for non HR Specialists (Online) Human resources, or HR, is the department within a company responsible for the hiring and development of its employees. Human... - Continue reading	Find out more	Book
29/09/2022	883 What makes people Tick? (Online) This course will enable you to identify different theories around motivation and why we sometimes lack motivation. It will also... - Continue reading	Find out more	Book
30/09/2022	879 Proposal Writing for Beginners/Refresher (Online) What is meant by business proposal? A business proposal is a document that is designed to persuade an organization to... - Continue reading	Find out more	Book
06/10/2022	614 Measuring the Impact of you projects (Online) Measuring the impact of your work is important for a variety of reasons. Evidencing the effectiveness of your services, projects... - Continue reading	Find out more	Book
10/10/2022	896 Mastering Time Management (Online) If you're double-booked because you're busy, or if you need a deadline to focus your attention on getting things done,... - Continue reading	Find out more	Book
17/10/2022	898 Basic Practical Project Management (Online) If you can organise a birthday party, or get volunteers together to deliver funder-led activities, you can manage a project.... - Continue reading	Find out more	Book
18/10/2022	715 Emergency First Aid at Work (Winchester) This course is intended for workplaces where the appointed person will be able to take charge in the event of... - Continue reading	Find out more	Book
18/10/2022	816 Conflict Management (online) Conflicts can happen in any workplace and in any sector – public, private or non-profit, no matter how many employees... - Continue reading	Find out more	Book
26/10/2022	900 Flexible Working (Online) Over the past couple of years, "flexible working" has become a familiar phrase, but one that's often misunderstood. In this... - Continue reading	Find out more	Book
01/11/2022	777 Level 2 Award in First Aid for Mental Health - Online course Mental Health First Aid won’t teach you to be a therapist, but it will teach you to listen, reassure and... - Continue reading	Find out more	Book
02/11/2022	818 People Management (Online Course) Very few people would be able to prove that managing people or managing difficult people comes to them naturally. We... - Continue reading	Find out more	Book
03/11/2022	722 Emergency First Aid at Work (Lymington) This course is intended for workplaces where the appointed person will be able to take charge in the event of... - Continue reading	Find out more	Book
08/11/2022	711 Emergency First Aid at Work (Havant) This course is intended for workplaces where the appointed person will be able to take charge in the event of... - Continue reading	Find out more	Book
08/11/2022	809 Paediatric First Aid (Blended course - Elearning and face to face) This is a two day blended Paediatric First Aid qualification is for those who work in a childcare setting as... - Continue reading	Find out more	Book
08/11/2022	884 What makes people Tick? (Online) This course will enable you to identify different theories around motivation and why we sometimes lack motivation. It will also... - Continue reading	Find out more	Book
16/11/2022	882 How to Recruit and Keep Volunteers (Online) This course aims to help you Identify the different aspects of recruiting and retaining volunteers. It will help you to... - Continue reading	Find out more	Book
17/11/2022	820 Managing Underperformance (online) Are individual members of your team performing less well than you had hoped? Dealing with underperformance can be challenging for... - Continue reading	Find out more	Book
22/11/2022	799 Level 3 Supervising Mental Health First Aid in the Workplace This course is run over 2-days on Tuesday 22nd and 29th November, to gain your Level 3 qualification, you must... - Continue reading	Find out more	Book
06/12/2022	706 Emergency First Aid at Work (Fareham) This course is intended for workplaces where the appointed person will be able to take charge in the event of... - Continue reading	Find out more	Book