Pompey Link
Funded by Portsmouth City Council and operated by Community First, we are pleased to launch this new service for 2025 as a pilot project for a 10-month period, with funding from the Portsmouth Bus Service Improvement Plan.
Pompey Link is an on‑demand shared minibus service connecting Paulsgrove, Port Solent, and Cosham, providing easy and affordable transport for people living, working and visiting these areas. This includes areas not currently served by other bus routes.
Or call 0333 015 1271 to book
How it works
Pompey Link is a bookable local bus service, available on demand for short journeys between Port Solent and Paulsgrove or Cosham.
Book a journey and our minibus will pick you up and drop you off at your closest bus stop. Journeys may be shared with other passengers travelling in the same direction at the same time.
Pompey Link is open to everyone. To make a booking, you must be aged 10 or over. Up to two children under 10 years of age can travel free of charge with a fare-paying passenger.
Where can you travel to?
Pompey Link operates across three zones:
From Paulsgrove (blue zone)
Travel between any bus stop in Paulsgrove and Port Solent.
From Port Solent (yellow zone)
Travel to and from Paulsgrove or Cosham. You can also travel to:
- Cosham Interchange
- Hilsea Lido
- QA Hospital
From Cosham (red zone)
Travel between any bus stop in Cosham and Port Solent.
Who can use the service?
Pompey Link is open to everyone. To make a booking, you must be aged 10 or over.
Up to two children under 10 years of age can travel free of charge with a fare paying passenger. Children between 10 and 19 years old can travel unaccompanied by an adult, and are permitted to travel with up to two children under 10 years of age.
Whilst pushchairs and prams can be accommodated, children must transfer into a seat so parents or carers must provide appropriate car seats for babies or very young children.
Group bookings are available for up to four people.
Operating hours
There are now new operating hours, which are starting on Monday 13 July 2026:
- 8.45am–7.15pm, Monday to Wednesday
- 8.45am–9pm, Thursday to Saturday
- 10am–5pm, Sundays (excluding bank holidays)
Pricing
The prices listed below are single fare prices, per person, from 13 July 2026.
Pay the driver when you board the bus. Payments can be made using cash, card or contactless methods.
Up to two children under 10 years of age can travel free of charge with a fare paying passenger. Children travelling for free must be pre-booked – a discount code will be available on the Book a Journey app.
Holders of concessionary bus passes (older persons bus pass, disabled persons bus pass, and companion bus pass) can travel for free. Older persons concessionary passes issued by Portsmouth City Council are accepted from 9am onwards, Monday to Friday, and all day on Saturday. Older persons concessionary passes issued by any other local authority are valid from 9.30am onwards.
| Adult | Children (under 10) | Children (age 10+) | Concessionary bus passes | |
| Journeys between Paulsgrove and Port Solent | £2 | Free – children travelling for free must be pre-booked | £1 | Free |
| Journeys between Paulsgrove and Portsmouth Retail Park | £2 | Free – children travelling for free must be pre-booked | 50p | Free |
| Journeys between Port Solent and Southampton Road (Watersedge) | £1 | Free – children travelling for free must be pre-booked | 50p | Free |
| Journeys between Port Solent and QA Hospital, Cosham Interchange or Hilsea Lido | £2.50 | Free – children travelling for free must be pre-booked | £1.25 | Free |
| Journeys between Portsmouth Retail Park and Cosham or Port Solent | £2 | Free – children travelling for free must be pre-booked | £1 | Free |
| Journeys between Portsmouth Retail Park and QA Hospital or Cosham Interchange | £2.50 | Free- children travelling for free must be pre-booked | £1.25 | Free |
| Journeys between Cosham and Hilsea Lido | £2.50 | Free – children travelling for free must be pre-booked | £1.25 | Free |
Booking a journey
Book a trip using the Book a Journey app, through the Book a Journey online portal, or by calling Community First on 0333 015 1271.
Phone lines are open 8am to 4pm, Monday to Friday. You can also check the best bus stops for your journey with call centre staff.
Journeys are on a first-come, first-served basis – please bear this in mind when booking.
Book a trip with the Book a Journey app
- Download the Book a Journey app from the Apple store (iPhone users) or Google Play store (Android users)
- Create an account
- Choose your territory – this will be shown in the app as ‘Pompey Link’
- Use the ‘where are you going?’ bar to type in your destination, or choose a bus stop from the map. The app can also use your current location to suggest a bus stop.
- The app will show you the earliest departure and latest arrival times, as well as the ticket price
- When you have made a booking, you will be shown live updates on where your bus is and when it will arrive
- Pay on board using cash or contactless card payment
If you need to cancel or make changes to your journey, you can do this easily in the Book a Journey app or by calling Community First. Journeys can be cancelled or changed up to 10 minutes before departure.
Journeys are booked individually, so if you would like to make a return journey, you will need to book this as a separate trip.
Accessibility
Pompey Link minibuses are wheelchair accessible and you can travel with a folding pushchair. Children must be able to sit in a seat with a seatbelt and babies can be transported if you provide a car seat. Service dogs are welcome on board.
Contact
Minibuses are operated by Community First. For any service-related queries, including lost property, call 0333 015 1271.