Our Community Development Team provides specialist information and support to local community groups, social enterprises and charities. Our expertise allows us to provide critical support to our Members when they need it most. Helpfully we’ve created a Library of useful toolkits and links that provide easy to navigate information and guidance across a broad range of issues facing organisations like yours.

Can’t find what you need? Our Community Development Team provides tailored support to groups on a case-by-case basis.

If you need to speak with a member of our team, please don’t hesitate to get in touch by emailing or call 0300 500 8085.

Back to all Resources


Working with people - volunteers, employees, members, supporters and beneficiaries. Ensuring equality, diversity, and inclusion.

Title Description
AbilityNet Free webinars on a range of topics of relevance to disabled people, their colleagues, families, friends, and those who support them. Visit website
ACAS Range of expert resources for staff including template documents Visit website
ACAS- Equality, diversity and inclusion policy template Useful template of an Equality, diversity and inclusion policy Visit website
Big Lottery Fund - Equality Matters Big Lottery Fund- Good Practice Guide on Equality Visit website
Charity Governance Code - Equality, Diversity, and Inclusion Charity Governance Code Guidance - Recommended practice - separate versions for larger and smaller charities. Visit website
CIPD Knowledge Hub Various HR factsheets and toolkits Visit website
Civil Society - How to Recruit Trustees - A Practical Guide Useful guidance for recruiting trustees Visit website
COVID-19: Psychological First Aid Get psychological first aid (PFA) training and help people with different needs to cope with the emotional impact of COVID-19. Visit website
GOV.UK - How to Manage your Charity's Volunteers Charity Commission Guidance on How to recruit and manage volunteers for your charity, including the vetting process, paying expenses, role descriptions and insurance. Visit website
Guidance on safe volunteering during COVID-19 Guidance to support volunteers and beneficiaries to stay safe during the Covid pandemic Download
Handling Money A guide for volunteers who need to handle money during the Covid pandemic Download
NCVO - Volunteering NCVO offers a range of guidance on volunteering, volunteer recruitment and volunteer management. Visit website
NCVO Knowhow - Managing people Range of resources for managing people Visit website
Training for Wellbeing & Volunteers Community First offer a wide range of Volunteer/Staff Management Training, including bespoke courses designed to meet the needs of your Charity Visit website
Trustee Week Trustees’ week is an annual event to showcase the work of trustees. The website has useful tips and tools Visit website
Versiti Equality Self-Assessment survey. A free tool to assess how inclusive and diverse your organisation is Visit website
Video- Advice for Volunteers (YouTube) Video- Tips to help Volunteers stay safe during the Covid pandemic Visit website
Video- Supporting Volunteers (YouTube) Video Guide to Supporting Volunteers Visit website
Volunteer First Community First offers a FREE website for voluntary organisations to advertise and promote their local opportunities to residents of Hampshire Visit website
Volunteering Best Practice Complete guide with templates created to support Hampshire County Council Care Homes Download
Young Volunteer Toolkit All you need to know about working with young volunteers Download

Need some help or advice?

Whether you need to know how to find local support groups or who to turn to for advice, our searchable Help and Support Directory is an easy to use list of Hampshire Community Services.

Start your search