Training Courses

Managing change and creating a positive culture at work - NFSTG1951

Date: 20/06/2019

Price (Voluntary Sector/Social Enterprise): £80.00

Price (Statutory/Business): £115.00

Venue: Carmichael Meeting Room - Alton Maltings Centre

* Explore how to create a positive working culture
* Consider how to embed core values and behaviours with your team
* Understand how to promote teamwork and ownership with your team
* Create a positive attitude and sense of pride
* Understand the need and importance of change in an organisation and consider how to secure support for change
* To consider emotional response and reactions to change and understand how to deal with them
* Consider models for change and be able to apply a structured approach to plan for change.

Customer Service and Retail Training

Date: 25/06/2019

Price (Voluntary Sector/Social Enterprise): £0.00

Price (Statutory/Business): £0.00

Venue: The Vine Centre

PLEASE NOTE: THIS IS A THREE DAY COURSE Tuesday 25th June Tuesday 9th and Wednesday 17th July (attend all 3 days)

The learning objective are as follows:
* Explore own customer experiences - understand the difference between good and bad service.
* Explore different styles of communication, social styles and behaviours
* Develop interpersonal and communication skills
* Understand how to create a good first impression and experience through positive body language and information.
* Explore ways of helping customers using positive words and effective listening skills
* Demonstrate understanding of the 'Buying Process'
* Practice good customer service and communication Skills
* Produce and review an Action Plan for personal development goals

Positive Thinking

Date: 28/06/2019

Price (Voluntary Sector/Social Enterprise): £0.00

Price (Statutory/Business): £0.00

Venue: Leigh Park Community Centre - Community First

This course runs over 3 dates - 28th June, 5th and 12th July - please attend all dates

The Course Learning Objectives are:
* Recognise the powers of positive thought and gain awareness of how your thoughts affect your behaviours and outcomes.
* Raise awareness of how negative thinking manifests itself—identify your inner critic.
* Understand how to change from negative to positive thinking—overcoming personal negative thoughts/limitations.
* Recognise the impact of positive/negative thinking on lifestyle, work, health and wellbeing.
* Realise your potential and the positives in your life and future work.
* Generate a more positive approach to overcoming barriers and fears including change.

Positive Thinking for Life and Work - CF18AHAVW09

Date: 28/06/2019

Price (Voluntary Sector/Social Enterprise): £0.00

Price (Statutory/Business): £0.00

Venue: Leigh Park Community Centre - Community First

This is a 3 day course - please note you will need to attend all three dates. Dates are 28th June, 5th and 12th July.

The Course Learning Objectives are:
* Recognise the powers of positive thought and gain awareness of how your thoughts affect your behaviours and outcomes.
* Raise awareness of how negative thinking manifests itself—identify your inner critic.
* Understand how to change from negative to positive thinking— overcoming personal negative thoughts/limitations.
* Recognise the impact of positive/ negative thinking on lifestyle, work, health and wellbeing.
* Realise your potential and the positives in your life and future work.
* Generate a more positive approach to overcoming barriers and fears including change

Emergency First Aid at Work - NFSTG1904

Date: 02/07/2019

Price (Voluntary Sector/Social Enterprise): £80.00

Price (Statutory/Business): £115.00

Venue: Carmichael Meeting Room - Alton Maltings Centre

* Gain knowledge of First Aid at Work regulations and roles
* Learn how to manage a scene and carry out a primary survey
* Manage unresponsive casualty not breathing, demonstrate CPR, AED pad placement, use of infection control barriers
* Manage unresponsive casualty who is breathing – demonstrate the recovery position and airway maintenance
* Respond to and treat other emergencies including choking, wounds and burns
* Study common conditions and how to treat including heart attack, epilepsy and shock

A certificate will be issued which will be valid for 3 years.

Trainer: Claire Morgan

SPUDSS - Summer Programme of Unique Development Strategies for Students - CF18AHAVW19

Date: 02/07/2019

Price (Voluntary Sector/Social Enterprise): £0.00

Price (Statutory/Business): £0.00

Venue: Leigh Park Community Centre - Community First

This is an incredible opportunity to invest some time in your own personal development during this summer with a programme of unique strategies designed to help you personally develop the following:
* Independent living
* Self awareness
* Confidence and self-esteem
* Positive thinking
* Budgeting skills
* Time management and prioritisation
* Assertiveness
* Awareness of your potential, including strengths, skills and qualities
* Your vision for the future
* Ways to look after your health and wellbeing

Computing for Job Searching

Date: 04/07/2019

Price (Voluntary Sector/Social Enterprise): £0.00

Price (Statutory/Business): £0.00

Venue: The Vine Centre

PLEASE NOTE: this is a three day course running 4th, 11th and 18th July

The learning objective for this course are as follows:
* Introduction to Microsoft Word (basics)
* Copy and paste text
* File management
* Type short cover emails
* Send emails with a CV attachment
* Online job applications
* Useful job searching/careers advice websites

CRITERIA: learners must be able to use a mouse and keyboard as computers will be used during this course.

HR Essentials

Date: 04/07/2019

Price: £20.00

Venue: Community First - Fareham

What is HR and what do you need to know to effectively manage your business or charity? Your people are your business - knowing the law and how it applies to your employees is vital to your success. Best practice can set you apart from competitors and give you a strong employer brand which will help you attract and retain high calibre employees. This workshop will explore key concepts of good HR practice and areas of compliance.
Find out how to:
• Link your people practices to your organisational mission and values;
• Avoid costly discrimination claims by underpinning all your people processes with equality;
• Recruit, induct, manage and develop a winning team.
Participants will leave with a clear overview and practical resources. Join us for this friendly and interactive session!
This workshop is brought to you by Skill Share Employment Volunteering from

Limited to 2 attendees per organisation; 7 organisations maximum

About the trainer
Rebecca Labram founded Peopleclever in 2017 to provide affordable, professional, expert HR advice and workplace training to small businesses and charities. With over 18 years' combined people management, project management and senior HR management experience across new media, IT, charitable sector and retail, Rebecca brings a wealth of strategic and operational knowledge and experience to your business.

For more information contact Rachel Taylor at Community First: 01730 774057

SPUDSS - Summer Programme of Unique Development Strategies for Students - CF18AHAVW14

Date: 10/07/2019

Price (Voluntary Sector/Social Enterprise): £0.00

Price (Statutory/Business): £0.00

Venue: Leigh Park Community Centre - Community First

This is an incredible opportunity to invest some time in your own personal development during this summer with a programme of unique strategies designed to help you personally develop the following:
* Independent living
* Self awareness
* Confidence and self-esteem
* Positive thinking
* Budgeting skills
* Time management and prioritisation
* Assertiveness
* Awareness of your potential, including strengths, skills and qualities
* Your vision for the future
* Ways to look after your health and wellbeing

Creating healthy picnics and lunches

Date: 12/07/2019

Price (Voluntary Sector/Social Enterprise): £0.00

Price (Statutory/Business): £0.00

Venue: The Phoenix Theatre

Please note: this is a 3 day course: Friday 12th, Monday 15th and Friday 19th July please can learners attend all dates

This fun healthy eating course is designed for those who want to develop the knowledge & skills to create delicious, tasty and health conscious dishes that can be taken out for the day. It will help you gain confidence in making good choices that you can prepare without cooking.
• To recognise healthy choices when it comes to food.
• To be able to create an easy healthy snack/lunch to take to on a day out.
• To understand health and safety when handling food.
• To be able to create a food plan with healthy options
At the end of the course you will be given a recipe book full of ideas to make at home.